H&R Block reviews

3.8

72% would recommend to a friend

(7,084 total reviews)

Curtis Campbell

73% approve of CEO

60% positive business outlook

H&R Block has an employee rating of 3.8 out of 5 stars, based on 7,084 company reviews on Glassdoor which indicates that most employees have a good working experience there. The H&R Block employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

7K reviews
1.0
May 6, 2009
Recommend
CEO approval
Business Outlook

Pros

There are some good people who work in the IT dept and if you got to know the right ones then you could actually get work done.

Cons

IT Management, might be the worst I have ever been a part of during my time there. Lots of favoritism, political, unreasonable expectations and even when you meet them no appreciation. Morals and ethics take a back seat in the IT dept.

3.0
Oct 10, 2008
Recommend
CEO approval
Business Outlook

Pros

Compensation and benefits are quite good

Cons

The organization has become very political and promotions are only given if you are in the "in crowd" instead of given to those that have done a fantastic job. I have seen great people passed up for promotions and have seen people that have failed badly given promotions.

1.0
May 6, 2023
Recommend
CEO approval
Business Outlook

Pros

For VP and above, salaries are generally good, especially if the company has a good tax season. There is latitude in what you can accomplish... as long as you stay in your lane. As a senior leader, you can make a significant impact by saving the company money and generating more revenue. You can build and cultivate an awesome team environment if you're careful about shielding people from the ...people... in charge.

Cons

H&R Block has historically had a poor track record of women in leadership, with a decreasing number of women in senior leadership positions after Jeff Jones became CEO in October 2017. After my departure and complaints, they have attempted to address and improve this (from 2022 onward)... Which is good, but I wonder how much of the culture is actually authentically better. While I was at H&R Block, there was a boys-club culture within the company, with men frequently socializing outside of work without including women. The majority of men in director, VP, and CIO positions have stay-at-home wives, which perpetuated the stereotype that women should not hold executive leadership positions. As a leader, I faced a pattern of sexism and marginalization. Despite championing innovative and efficient solutions to improve the company's operations and generating outstanding results within my area of responsibility, my ideas were dismissed or ignored by male colleagues and my director superior. This lead to delays and missed opportunities. Some ideas I presented would only be adopted many months later if they were championed by a male leader. Additionally, I was criticized for telling the truth about the limitations of the company's technology and for my efforts to improve the IT department's organization which is plagued with incompetence in its leadership. Technical and system outages have occurred frequently, causing potential harm to the business. Overall, during my time at H&R Block, I experienced a pattern of gender discrimination and a lack of support despite my substantial contributions and exceptional leadership skills. Being a rock star is intimidating to folks at the company that have decades-long tenures and lackluster performance. They'd rather accept the status quo than see the company succeed.

Viewing 103 - 105 of 7,084 Reviews

Glassdoor has 8,652 H&R Block reviews submitted anonymously by H&R Block employees. Read employee reviews and ratings on Glassdoor to decide if H&R Block is right for you.