H&R Block reviews

3.8

71% would recommend to a friend

(7,083 total reviews)

Curtis Campbell

71% approve of CEO

60% positive business outlook

H&R Block has an employee rating of 3.8 out of 5 stars, based on 7,083 company reviews on Glassdoor which indicates that most employees have a good working experience there. The H&R Block employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

7K reviews
4.0
Feb 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Very flexible work hours Low barrier to entry in terms of qualifications Not too demanding as long as you know your stuff Good job title for resume for what the work actually is Minor mistakes are tolerated and not looked down upon, especially if new

Cons

Lack of any real on the job training Overly "friendly" managers Strange obsession with KPI based on how much customers pay which for the most part is out of your control Shady sales tactic with the Fee From Refund which managers "knudge" you to sell in underhanded ways to uninformed customers

avatar
H&R Block Response
4mo
Thank you for leaving your review. We’re glad to hear you’ve found flexibility and support as you’ve grown in the role, and we appreciate the thoughtful feedback on training, coaching styles, and client‑service expectations.
4.0
Feb 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Good help from team. Staff likes to help you.

Cons

Some offices are not as tidy as others.

2.0
Feb 1, 2026

hr block

Recommend
CEO approval
Business Outlook

Pros

seasonal flexible become attached to clients

Cons

poor management, poor training, poor treatment of clients, too much emails, too much sales

Viewing 127 - 129 of 7,083 Reviews

Glassdoor has 8,651 H&R Block reviews submitted anonymously by H&R Block employees. Read employee reviews and ratings on Glassdoor to decide if H&R Block is right for you.