H&R Block reviews

3.8

72% would recommend to a friend

(616 total reviews)

Curtis Campbell

72% approve of CEO

60% positive business outlook

Reviews by job title

616 reviews

Reviews about "Culture"

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5.0
Apr 21, 2023

Flexible Hours

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexible hours and the freedom to make decisions without being micromanaged

Cons

Pay is not that high.

1.0
Apr 18, 2023
Recommend
CEO approval
Business Outlook

Pros

Independent work preparing the office for the day and solving problems. Chatting with some customers and staff was nice.

Cons

The ceo demands early appt hour availability on website despite not hiring staff who want to work those hours so you’ll waste a lot of time manipulating the system to please everyone. Some tax preparers have no respect for their clients time and frequently show up late to early appointments despite being scheduled for weeks. You’ll start a lot of days apologizing for something you didn’t do and dealing with disgruntled clients. Some staff will even blame their lateness or schedule fumble on the front desk and the client will be mad at you and, if you point out to staff how the mistake was made to prevent it from happening again, you will be bullied. Sometimes clients request a particular preparer and some others will accuse you of being unfair. The filing is frequently misfiled under first names or thrown in wherever and some staff will blame you despite multiple people having access to the cabinets. Preparers think it’s beneath them to clean the bathroom and common areas even though they and their clients use it and expect it to be clean. It’s a hierarchy, you’re at the bottom, and some staff will remind you daily. And this is not an exhaustive list.

4.0
Apr 12, 2023

Seasonal

Recommend
CEO approval
Business Outlook

Pros

Flexible scheduling Pleasant work environment

Cons

It was seasonal employment only.

Viewing 172 - 174 of 616 Reviews

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