H&R Block reviews

Yearly bonus structure includes subtracting wages already paid which means that you need to be completing 1 return for every 2 hours worked just to break even and still not receive a bonus. Program used in office to complete tax returns is complicated and has issues that aren't made known to the preparers in a timely manner Thanks to new program that doesn't work 50% of the time, you can expect to have 25% of your returns stolen by a co-worker. Having to close alone Not being allowed to work from home even when you've been given the credentials to be able to Lack of communication/Bad communication skills from middle management Micromanaging from Regional and District Managers who haven't even stepped foot in your office in 3 years Don't ever expect a lunch unless it's mandatory in your state - even if there is a stipulation in your state (IE you are to receive 1 15 minute paid and 1 30 minute unpaid lunch for every 6 hours scheduled) Being harassed MULTIPLE TIMES DAILY by clients wanting their refund - I have had at least 2 clients per tax season who were mentally unbalanced that would come in to the office and call every day, causing anxiety for the entire office - our office leadership did nothing to stop it Others continually getting credit for things I have been solely responsible for

Can be stressful (especially last few years) as the first point of contact for people’s tax situation Your personal success can be too reliant on other employees at times