H&R Block reviews

3.8

72% would recommend to a friend

(7,090 total reviews)

Curtis Campbell

73% approve of CEO

60% positive business outlook

H&R Block has an employee rating of 3.8 out of 5 stars, based on 7,090 company reviews on Glassdoor which indicates that most employees have a good working experience there. The H&R Block employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

7K reviews
1.0
Sep 6, 2017

Speechless

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The basic income tax course that is required to be hired as a first year is a good deal, because everyone can benefit from financial knowledge, and not just at tax time.

Cons

This is the same thing as any low-paying entry-level seasonal job. But the reason I'm writing this, and not 'applying' for employment next season, is because I'm repulsed and stressed by the very frequent contacts I receive. Think texts and phone calls, any day or time, before corporate deadlines and requirements presented as MINE, and dozens of long emails with charts of all the workers in the district. None of them have anything to do with me, except whether I'm hired or fired based on compliance with some policy or rule. If I could post them on Facebook without an invasion of privacy of others, I would. Maybe just the ends of the email, where it's LITERALLY CUT AND PASTE into your social and business media accounts (they label which one for which) reviews of how great the company is. This may be just a terrible district manager, but, when incentivized by bonuses led by numbers and driven by fear of legal action, everyone goes a little nuts. This may sound like a small thing. It's an indicator of a really big thing. You cannot support yourself year-round with seasonal employment at or around minimum wage, or keep yourself free when they need you. They are asking for a lot for a seasonal minimum wage job.

1.0
Sep 2, 2017

Good Values, Failing Business

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Get your taxes done for free. The building has a gym and rec room. They give out free tickets to events regularly.

Cons

Other departments I'm sure are different, but my department was way understaffed, and then they did layoffs. They wouldn't allow us to do overtime, but it was not physically possible to finish our workload in 40 hours. Also a ton of positions were outsourced. I was hired in the middle of tax season even though the person I'd replaced had left 8 months before, and no one had time to train me on anything, even the phones, but I still had to take calls my first week there.

4.0
Aug 31, 2017

Tax Genius - Block Labs

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexible hours, with plenty of time to explore all options to get the client the best return. Had an amazing team, and enjoyed the start-up environment. Always had something new to challenge me, and solving problems created an ownership-like mentality of our product.

Cons

The division was terminated. I'm not sure what benchmarks we were supposed to hit in order to be successful; that was never communicated to us. There were a lot of stutter steps in the apps development, but it was only 7 months old when it was released to market. I feel like we weren't given a chance to fully realize what our division could have been.

Viewing 238 - 240 of 7,090 Reviews

Glassdoor has 8,658 H&R Block reviews submitted anonymously by H&R Block employees. Read employee reviews and ratings on Glassdoor to decide if H&R Block is right for you.