H&R Block Client Service Professional reviews

Even if you get certified to the highest tax pro position,(enrolled agent), after a few years you start to incur a wage reduction of 20% every year. Example 10.00 * .20 = 8.00 and the following year take that new wage of 8.00 and reduce it by another 20%. I was making 22.00 per hr in 2010 five years later and i have to beg for 7.25. HR Block don't care who you are or how much you know, unless you increase you client growth by 20% you will take a pay cut every year of 20% and you must complete at least 150 tax returns, good luck with that since most offices only have 700 clients and there are 10-20 tax pros in each office.

The only negative issue I have found with the company is poor planning when it comes to scheduling and regulating hours. My first year with Block was for the 2013 tax season. I was told I would be working a certain number of hours each week. My second month of employment, I was only able to work that number of hours because I filled in for the other CSPs in the office when they had to take time off. After the tax season, I was hired on at a year round office, two weeks into the position my hours where cut almost in half. After my first month during off season, my hours were reduced so greatly, that I had no choice but to seek employment elsewhere. This trend continued into the 2014 tax season. At one point I was informed by our office leader that all CSP hours were being cut... this required our office to use tax professionals to cover the front , which seems rather counterproductive. Thankfully my day job is only a couple of miles from the office I work in, if there had been much of a distance for me to drive, I would have had to consider the possibility of leaving the position as I would have been spending more in gas then what I was making per paycheck this past year.