H&R Block TAx Researcher reviews

As a seasonal role, there are no employee benefits (such as health insurance or paid time off) provided with this position. Furthermore, the work is strictly temporary and ends once the tax season concludes. If you are seeking a career path, it is important to know that permanent, year-round roles are far and few between. Securing one of these positions is incredibly competitive, as you are often competing against highly experienced researchers who have completed multiple years of seasonal work, making it highly unlikely for new hires to transition into a permanent role. Lastly, the pay is not commensurate with my level of education.

• Expectations were not clearly communicated — meeting the “goal” was actually mandatory, not optional as implied during onboarding. • Emphasis is placed on quantity over quality. The company prioritizes the number of questions answered rather than the accuracy or helpfulness of responses. For example, answering 100 questions hastily (and potentially incorrectly) is valued more than providing 50 well-researched, accurate answers in the same time. • Little to no opportunity for full-time employment. The company’s structure depends on 90%+ seasonal staff, even at headquarters. Management will often imply that full-time positions are possible (if you work hard enough), but in reality, the business model relies on keeping workers seasonal to avoid providing benefits.