Is H&R Block a good company to work for as a Tax Agent?

Tax Agent professionals working at H&R Block have rated their employer with 3.8 out of 5 stars in 1,192 Glassdoor reviews. This is an average score with the overall rating of H&R Block employees being 3.8 out of 5 stars. Search open Tax Agent Jobs at H&R Block now and start preparing for your job interview by browsing frequently asked Tax Agent interview questions at H&R Block .

Does H&R Block pay Tax Agent employees well?

Tax Agent professionals rate their compensation and benefits at H&R Block with 3.0 out of 5 stars based on 1,192 anonymously submitted employee reviews. This is equal to the company average rating for salary and benefits. Find out more about Tax Agent salaries at H&R Block.

How happy are Tax Agent professionals working at H&R Block?

68% of Tax Agent employees at H&R Block would recommend their employer to a friend. This rating has increased by 6% in the past 12 months. Tax Agent professionals have also rated H&R Block with a 3.9 rating for work-life-balance, 4.2 rating for diversity and inclusion, 3.9 rating for culture and values and 3.7 rating for career opportunities.

What are the top reviewed jobs at H&R Block?

Tax Associate (683) , Tax Professional (442) , Tax Preparer (377) , Receptionist (275) , Seasonal Tax Preparer (234) , Tax Specialist (204) , CSP - Client Service Professional (202) , Front Desk Receptionist (200) , Associate Team Leader (167) , Customer Service Representative (152) , Client Service Professional (141) , FIRST YEAR TAX PROFESSIONAL (136) , Tax Consultant (124) , Office Manager (122) , Tax Advisor (91)

What are the pros of working at H&R Block according to real employee reviews?

"The hours are flexible; you say at the beginning of the season which days and times you can work." ((in 447 reviews)); "I don't know how they do it but working at H&R Block is genuinely enjoyable and I've met so many great people there." ((in 443 reviews)); "provide good training every year (from September to December) and enough taxation resources for employees." ((in 406 reviews)); "Very flexible schedules that allow you to share with your family and improve your education while earn extra money." ((in 201 reviews)); "Great coworkers and corporate kept you very in the know" ((in 195 reviews))

What are the cons of working at H&R Block according to real employee reviews?

"only that the Pay is low and client tax fees are too high even for simple taxes" ((in 858 reviews)); "No benefits besides PTO and lack of full" ((in 258 reviews)); "Poor management and severely understaffed" ((in 250 reviews)); "Low salary and the grow expectations are limited." ((in 133 reviews)); "No support from upper management or corporate headquarters, they will withhold office supplies like paper in order to save a buck." ((in 80 reviews))

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H&R Block

H&R Block Tax Agent reviews

3.8

68% would recommend to a friend

(1,192 total reviews)

Curtis Campbell

59% approve of CEO

53% positive business outlook

Ratings by category

4.2

Diversity & inclusion

3.9

Culture & values

3.9

Work/Life balance

3.7

Career opportunities

3.6

Senior management

3.0

Compensation and benefits

Tax Agent employees have rated H&R Block with 3.8 out of 5 stars, based on 1,192 company reviews on Glassdoor. This indicates that most Tax Agent professionals have a good working experience there. H&R Block is rated in line with the average (within 1 standard deviation) by Tax Agent professionals compared to other employers within the Retail & Wholesale industry (3.4 stars).

Ratings by demographic groups

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Reviews by job title

1K reviews

5.0

May 22, 2026

Good training and decent pay, but poor offseason support

Tax associate

Recommend

CEO approval

Business Outlook

Pros

If you get in the right office you can have amazing coworkers and can learn so much. You can gain a ton of experience and knowledge if you are willing to work and collaborate with other preparers. Training is robust and is there for you to utilize and work your way up to higher salary. The potential to earn a full years salary working for half the year once trained up to a higher level and build your book of business.

Cons

Communication is often not the best and in the offseason you are off boarded or get reduced salary and only work a day or two a week

2.0

May 20, 2026

Learning about taxes comes with client theft issues

Tax preparer

Recommend

CEO approval

Business Outlook

Pros

Learn about taxes for yourself

Cons

Less returns, people stealing returns, other offices bombarding your clients with calls to steal them. Other office promising you are Ata different location to steal clients.

4.0

May 19, 2026

Positive environment and flexibility, but issues with burnout

Tax preparer

Recommend

CEO approval

Business Outlook

Pros

Great Environment Partnered with Talent Workers Easy-to-learn courses to grow and learn difficult forms Flexible Schedule Employee Perks

Cons

Peak Burnouts In the Office competition Below Average wages Sudden Hour cuts Software glitches

H&R Block Response

We appreciate you sharing your experience. It's great to hear that you valued the flexible schedule and training opportunities. We also recognize the challenges you mentioned around compensation and a busy work environment during tax season. We appreciate your honest perspective as we work to create a better experience for our associates.

Viewing 25 - 27 of 1,192 Reviews

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H&R Block Tax Agent reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Good training and decent pay, but poor offseason support

Learning about taxes comes with client theft issues

Positive environment and flexibility, but issues with burnout

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