Is H&R Block a good company to work for as a Tax Professional Assistant?

Tax Professional Assistant professionals working at H&R Block have rated their employer with 3.5 out of 5 stars in 535 Glassdoor reviews. This is a lower than average score with the overall rating of H&R Block employees being 3.8 out of 5 stars. Search open Tax Professional Assistant Jobs at H&R Block now and start preparing for your job interview by browsing frequently asked Tax Professional Assistant interview questions at H&R Block .

Does H&R Block pay Tax Professional Assistant employees well?

Tax Professional Assistant professionals rate their compensation and benefits at H&R Block with 2.9 out of 5 stars based on 535 anonymously submitted employee reviews. This is 3.4% worse than the company average rating for salary and benefits. Find out more about Tax Professional Assistant salaries at H&R Block.

How happy are Tax Professional Assistant professionals working at H&R Block?

78% of Tax Professional Assistant employees at H&R Block would recommend their employer to a friend. This rating has increased by 21% in the past 12 months. Tax Professional Assistant professionals have also rated H&R Block with a 3.9 rating for work-life-balance, 4.0 rating for diversity and inclusion, 3.5 rating for culture and values and 3.6 rating for career opportunities.

What are the top reviewed jobs at H&R Block?

Tax Associate (683) , Tax Professional (442) , Tax Preparer (377) , Receptionist (274) , Seasonal Tax Preparer (234) , Tax Specialist (204) , CSP - Client Service Professional (202) , Front Desk Receptionist (200) , Associate Team Leader (167) , Customer Service Representative (152) , Client Service Professional (141) , FIRST YEAR TAX PROFESSIONAL (136) , Tax Consultant (124) , Office Manager (122) , Tax Advisor (91)

What are the pros of working at H&R Block according to real employee reviews?

"I don't know how they do it but working at H&R Block is genuinely enjoyable and I've met so many great people there." ((in 449 reviews)); "The hours are flexible; you say at the beginning of the season which days and times you can work." ((in 441 reviews)); "provide good training every year (from September to December) and enough taxation resources for employees." ((in 423 reviews)); "Very flexible schedules that allow you to share with your family and improve your education while earn extra money." ((in 210 reviews)); "Great coworkers and corporate kept you very in the know" ((in 200 reviews))

What are the cons of working at H&R Block according to real employee reviews?

"only that the Pay is low and client tax fees are too high even for simple taxes" ((in 856 reviews)); "No benefits and the program they use isn’t easy to learn" ((in 262 reviews)); "Poor management and severely understaffed" ((in 249 reviews)); "salary is low; job is not stable" ((in 138 reviews)); "No support from upper management or corporate headquarters, they will withhold office supplies like paper in order to save a buck." ((in 81 reviews))

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H&R Block

H&R Block Tax Professional Assistant reviews

3.5

78% would recommend to a friend

(535 total reviews)

Curtis Campbell

81% approve of CEO

59% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.9

Work/Life balance

3.6

Career opportunities

3.5

Culture & values

3.5

Senior management

2.9

Compensation and benefits

Tax Professional Assistant employees have rated H&R Block with 3.5 out of 5 stars, based on 535 company reviews on Glassdoor. This indicates that most Tax Professional Assistant professionals have a good working experience there. H&R Block is rated in line with the average (within 1 standard deviation) by Tax Professional Assistant professionals compared to other employers within the Retail & Wholesale industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

535 reviews

5.0

Sep 4, 2025

Loved working with H&R Block

Tax professional

Recommend

CEO approval

Business Outlook

Pros

Flexibility to adjust work schedule

Cons

it is a part-time job

1.0

Aug 28, 2025

Extremely underpaid

Tax professional

Recommend

CEO approval

Business Outlook

Pros

Opportunity to learn, gain experience and use their academy

Cons

Extremely underpaid, stressful environment, weak management

H&R Block Response

10mo

We appreciate your review and for your time with H&R Block. We're glad to hear you found value in the learning opportunities and resources available. We understand your concerns about compensation and workplace stress, and we’ll continue working to improve support and fairness for all associates.

5.0

Aug 19, 2025

n/a

Tax professional

Recommend

CEO approval

Business Outlook

Pros

Extensive Experience: Over 800 million tax returns processed globally since 1955. Multiple Service Options: Offers DIY tax software, in-person filing, and hybrid solutions for flexibility. Strong Support: A+ rated customer service with live expert help and multiple contact channels. Security: Multi-layer protection including encryption and identity theft safeguards. Maximum Refund Guarantee: Promises to refund the difference if you find a larger refund elsewhere. Wide Physical Presence: 5,000+ office locations across the U.S. for face-to-face assistance.

Cons

Higher Cost: Typically 25–35% more expensive than budget competitors. Limited Free Tier: Only basic returns qualify, with significant restrictions. Extra Fees for In-Person Help: Face-to-face consultations often come with added costs. Performance Issues: Some users report slowdowns during peak tax season.

H&R Block Response

11mo

We appreciate your review and glad to hear you value the support, flexibility, and security we strive to provide. We also appreciate your feedback on pricing and performance, and we’ll continue working to improve accessibility and service quality for both associates and clients.

Viewing 22 - 24 of 535 Reviews

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Loved working with H&R Block

Extremely underpaid

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