Is H&R Block a good company to work for as a Team Leader?

Team Leader professionals working at H&R Block have rated their employer with 3.5 out of 5 stars in 37 Glassdoor reviews. This is a lower than average score with the overall rating of H&R Block employees being 3.8 out of 5 stars. Search open Team Leader Jobs at H&R Block now and start preparing for your job interview by browsing frequently asked Team Leader interview questions at H&R Block .

Does H&R Block pay Team Leader employees well?

Team Leader professionals rate their compensation and benefits at H&R Block with 3.3 out of 5 stars based on 37 anonymously submitted employee reviews. This is 9.5% better than the company average rating for salary and benefits. Find out more about Team Leader salaries at H&R Block.

How happy are Team Leader professionals working at H&R Block?

76% of Team Leader employees at H&R Block would recommend their employer to a friend. This rating has increased by 12% in the past 12 months. Team Leader professionals have also rated H&R Block with a 3.3 rating for work-life-balance, 3.8 rating for diversity and inclusion, 3.4 rating for culture and values and 3.4 rating for career opportunities.

What are the top reviewed jobs at H&R Block?

Tax Associate (681) , Tax Professional (442) , Tax Preparer (376) , Receptionist (275) , Seasonal Tax Preparer (234) , Tax Specialist (204) , CSP - Client Service Professional (202) , Front Desk Receptionist (200) , Associate Team Leader (167) , Customer Service Representative (151) , Client Service Professional (141) , FIRST YEAR TAX PROFESSIONAL (136) , Tax Consultant (124) , Office Manager (122) , Tax Analyst (91)

What are the pros of working at H&R Block according to real employee reviews?

"I don't know how they do it but working at H&R Block is genuinely enjoyable and I've met so many great people there." ((in 454 reviews)); "The hours are flexible; you say at the beginning of the season which days and times you can work." ((in 448 reviews)); "provide good training every year (from September to December) and enough taxation resources for employees." ((in 411 reviews)); "Very flexible schedules that allow you to share with your family and improve your education while earn extra money." ((in 208 reviews)); "The chance to get flexible schedule was definitely a good thing." ((in 195 reviews))

What are the cons of working at H&R Block according to real employee reviews?

"only that the Pay is low and client tax fees are too high even for simple taxes" ((in 869 reviews)); "No benefits besides PTO and lack of full" ((in 258 reviews)); "Poor management and severely understaffed" ((in 253 reviews)); "Low salary and the grow expectations are limited." ((in 130 reviews)); "No support from upper management or corporate headquarters, they will withhold office supplies like paper in order to save a buck." ((in 79 reviews))

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H&R Block

H&R Block Team Leader reviews

3.5

76% would recommend to a friend

(37 total reviews)

Curtis Campbell

Not enough data to show CEO approval

56% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.4

Culture & values

3.4

Career opportunities

3.3

Work/Life balance

3.3

Compensation and benefits

2.9

Senior management

Team Leader employees have rated H&R Block with 3.5 out of 5 stars, based on 37 company reviews on Glassdoor. This indicates that most Team Leader professionals have a good working experience there. H&R Block is rated in line with the average (within 1 standard deviation) by Team Leader professionals compared to other employers within the Retail & Wholesale industry (3.4 stars).

Ratings by demographic groups

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Reviews by job title

37 reviews

3.0

Jun 27, 2025

Easy work

Team leader

Recommend

CEO approval

Business Outlook

Pros

Easy work, lots of materials for onboarding

Cons

lack of guidance, no team

4.0

Jun 20, 2025

H&R Block

Team leader

Recommend

CEO approval

Business Outlook

Pros

close knit office, great people to work with directly in office

Cons

District Manager could do their job better and care more about the companies values

H&R Block Response

We appreciate you taking the time to write H&R Block a review. We're happy to hear that you found the team environment in your office supportive and collaborative. Your feedback regarding district-level leadership are appreciated and will be considered as we continue to evaluate and strengthen our management practices.

1.0

May 26, 2025

Beware

Team leader

Recommend

CEO approval

Business Outlook

Pros

Other employees are nice... However, managament will play employees against you... destroying any respect between the employees and team leaders.. thus, why they go through so many in 3 months..

Cons

This position is all about kissing up to the management in Utah. They care nothing about the people or the clients. They go through several Team Leaders every season. Over the past 5 years they have yet to find anyone that is willing to stay for this position. Manager will belittle you and expect you to do the same to the other employees. Management is the worst Ive ever seen. You are promised much in the beginning yet are never able to receive those benefits as they let each person go just before being able to achieve the benefit. Therefore, the top management in Utah receives the bonuses not the Team Leaders that worked so hard for them.

H&R Block Response

Thank you for taking the time to share your experience. We're sorry to hear that your time in the Team Leader role was difficult. While we're glad you found your coworkers supportive, it's clear that your experience with management and communication did not meet expectations. We take concerns like these seriously and are committed to fostering a respectful and supportive work environment for all employees.

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