Is H&R Block a good company to work for?

H&R Block has an overall rating of 3.8 out of 5, based on over 8,697 reviews left anonymously by employees. This rating has been stable over the past 12 months. 73% of employees would recommend working at H&R Block to a friend and 62% have a positive outlook for the business. The best reviews about H&R Block have been left by employees working as Secretary , Project Manager and TAx Researcher .

Does H&R Block pay their employees well?

According to anonymously submitted Glassdoor reviews, H&R Block employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at H&R Block. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at H&R Block?

73% of H&R Block employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated H&R Block 3.9 out of 5 for work life balance, 3.8 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at H&R Block?

Tax Associate (683) , Tax Professional (442) , Tax Preparer (377) , Receptionist (275) , Seasonal Tax Preparer (234) , Tax Specialist (204) , CSP - Client Service Professional (202) , Front Desk Receptionist (200) , Associate Team Leader (167) , Customer Service Representative (152) , Client Service Professional (141) , FIRST YEAR TAX PROFESSIONAL (136) , Tax Consultant (124) , Office Manager (122) , Tax Advisor (91)

What are the pros of working at H&R Block according to real employee reviews?

"The hours are flexible; you say at the beginning of the season which days and times you can work." ((in 447 reviews)); "I don't know how they do it but working at H&R Block is genuinely enjoyable and I've met so many great people there." ((in 443 reviews)); "provide good training every year (from September to December) and enough taxation resources for employees." ((in 406 reviews)); "Very flexible schedules that allow you to share with your family and improve your education while earn extra money." ((in 201 reviews)); "Great coworkers and corporate kept you very in the know" ((in 195 reviews))

What are the cons of working at H&R Block according to real employee reviews?

"only that the Pay is low and client tax fees are too high even for simple taxes" ((in 858 reviews)); "No benefits besides PTO and lack of full" ((in 258 reviews)); "Poor management and severely understaffed" ((in 250 reviews)); "Low salary and the grow expectations are limited." ((in 133 reviews)); "No support from upper management or corporate headquarters, they will withhold office supplies like paper in order to save a buck." ((in 80 reviews))

What are employees saying about H&R Block layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about H&R Block layoffs and their outlook for job security at H&R Block in 2026.

What are the top reviewed H&R Block locations?

Kansas City , New York , San Diego , Chicago , Houston , Los Angeles , Dallas , Atlanta , Denver , Philadelphia , Phoenix , Orlando , Brooklyn , Las Vegas , Miami , Boston , Austin , Tampa , Saint Louis , Charlotte , Portland , San Francisco , Seattle , Washington , Jacksonville , Raleigh , San Antonio , Colorado Springs , Pittsburgh , Sacramento

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H&R Block

H&R Block reviews about "hour"

62% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.9

Work/Life balance

3.8

Culture & values

3.6

Senior management

3.5

Career opportunities

3.0

Compensation and benefits

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

2.0

Nov 7, 2024

Salary as a CSL

Customer service lead

Recommend

CEO approval

Business Outlook

Pros

Experience gained in the industry

Cons

The hours and time off

4.0

Nov 14, 2024

Decent part-time season work, if good with people and numbers

Seasonal tax preparer

Recommend

CEO approval

Business Outlook

Pros

Flexible hours, good colleagues, many clients needing help

Cons

low pay for knowledge, company does not pay for training courses, low client satisfaction focus for a financial services company

5.0

Oct 28, 2024

Great Experience, But Seasonal Burnout is Real

Multi-unit team leader

Recommend

CEO approval

Business Outlook

Pros

• Opportunities to lead and manage multiple locations, which keeps the work challenging, dynamic, and interesting. • Strong support network from district leaders and corporate teams. They provide clear training and resources to help meet goals. • If you like helping people, this job is rewarding—clients truly appreciate getting their taxes right. • Flexible work-life balance. Any downtime is a nice perk considering the busy months. • Decent pay for the season, and bonuses are achievable if you meet targets.

Cons

• The job is heavily seasonal. Once tax season ends, there's little to no work, so it can feel unstable. • Long hours during peak season (January-April), often working nights and weekends, which can be tough if you have family commitments. • High-pressure environment to hit targets. Some locations struggle with staffing issues, making it even more challenging. • Limited opportunities for career growth beyond the seasonal role unless you relocate or take on a hard to get corporate role. • Sometimes feels like upper management is out of touch with the reality on the ground. They push aggressive goals without fully considering individual store circumstances.

1.0

Dec 3, 2024

Not compensated for the work you put in

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

I didn’t have any pros working at H&R Block,I have worked at 3 different location and all of them were micro managed as if you are in a high school setting, they pay you a set dollar amount for you qualifications but make you do complex returns that do not meet your qualifications level but you don’t get compensated and bonuses usually go to the employees in higher ranking, if you are starting out as a tax preparer or looking to start their are better companies than H&R BLOCK that compensates more and appreciate their employees. H&R Block does not. They make you pay $35 for courses and tell you that you’ll be compensated for and they don’t. I did over 77 federal returns for H&R Block and I was only compensated 3,000.00 for the entire season no bonuses course paid for out of pocket clocking in at least 40 hours every week plus overtime. $3,000.00

Cons

PAY, HOURS, MANAGEMENT, WORK ENVIRONMENT

5.0

Nov 17, 2024

Good seasonal weekend Opportunities

Receptionist

Recommend

CEO approval

Business Outlook

Pros

Flexible hours to include weekends & evenings only if needed

Cons

Seasonal tax business so the opportunity to work is only a few weeks.

3.0

Nov 13, 2024

Flex hours but...

Seasonal tax preparer

Recommend

CEO approval

Business Outlook

Pros

While the role of Seasonal Tax Preparer at H&R Block offers flexibility to manage your time and opportunities to develop tax preparation skills, there are areas that could be improved.

Cons

The experience included some challenges with micromanagement, and in my case, the end-of-season pay did not meet the initial expectations set by the company.

4.0

Nov 24, 2024

Great Culture, Pay Lacking

Software engineer

Recommend

CEO approval

Business Outlook

Pros

I learned tons at H&R Block. The Leads and Seniors are very intelligent, super helpful, and the teams are reasonably sized with mostly reasonable workloads.

Cons

They will let you work exactly as much as you want to work, to the point where it becomes detrimental. Some people are working way more than 50 hours a week, and management won't hire enough to prevent the leads and Seniors from feeling like they have to put in that many hours. Pay is just barely acceptable.

4.0

Nov 1, 2024

Okay

Tax professional

Recommend

CEO approval

Business Outlook

Pros

flex hour, mutiple locaitons available

Cons

seasonal position, hours are limited

3.0

Nov 5, 2024

Good Training

Tax preparer

Recommend

CEO approval

Business Outlook

Pros

Good training, certification, good hours, great exposure

Cons

I don’t have any cons.

4.0

Nov 7, 2024

Decent place to work

Front desk receptionist

Recommend

CEO approval

Business Outlook

Pros

Flexibility, decent hours, not too difficult , some good people, good stepping stone into office work

Cons

micromanaging, favoritism, seasonal, lots of cold calling, can be some difficult people to work with

Viewing 19 - 21 of 1,022 Reviews

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H&R Block

H&R Block reviews about "hour"

Ratings by category

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Reviews by job title

Salary as a CSL

Decent part-time season work, if good with people and numbers

Great Experience, But Seasonal Burnout is Real

Not compensated for the work you put in

Good seasonal weekend Opportunities

Flex hours but...

Great Culture, Pay Lacking

Okay

Good Training

Decent place to work

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