Is H&R Block a good company to work for?

H&R Block has an overall rating of 3.8 out of 5, based on over 8,692 reviews left anonymously by employees. This rating has been stable over the past 12 months. 72% of employees would recommend working at H&R Block to a friend and 60% have a positive outlook for the business. The best reviews about H&R Block have been left by employees working as Secretary , Project Manager and TAx Researcher .

Does H&R Block pay their employees well?

According to anonymously submitted Glassdoor reviews, H&R Block employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at H&R Block. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at H&R Block?

72% of H&R Block employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated H&R Block 3.9 out of 5 for work life balance, 3.8 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at H&R Block?

Tax Associate (681) , Tax Professional (442) , Tax Preparer (376) , Receptionist (275) , Seasonal Tax Preparer (234) , Tax Specialist (204) , CSP - Client Service Professional (202) , Front Desk Receptionist (200) , Associate Team Leader (167) , Customer Service Representative (151) , Client Service Professional (141) , FIRST YEAR TAX PROFESSIONAL (136) , Tax Consultant (124) , Office Manager (122) , Tax Analyst (91)

What are the pros of working at H&R Block according to real employee reviews?

"I don't know how they do it but working at H&R Block is genuinely enjoyable and I've met so many great people there." ((in 446 reviews)); "The hours are flexible; you say at the beginning of the season which days and times you can work." ((in 439 reviews)); "provide good training every year (from September to December) and enough taxation resources for employees." ((in 408 reviews)); "Very flexible schedules that allow you to share with your family and improve your education while earn extra money." ((in 215 reviews)); "Great coworkers and corporate kept you very in the know" ((in 195 reviews))

What are the cons of working at H&R Block according to real employee reviews?

"only that the Pay is low and client tax fees are too high even for simple taxes" ((in 872 reviews)); "Poor management and severely understaffed" ((in 255 reviews)); "No benefits and the program they use isn’t easy to learn" ((in 246 reviews)); "Low salary and the grow expectations are limited." ((in 130 reviews)); "No support from upper management or corporate headquarters, they will withhold office supplies like paper in order to save a buck." ((in 81 reviews))

What are employees saying about H&R Block layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about H&R Block layoffs and their outlook for job security at H&R Block in 2026.

What are the top reviewed H&R Block locations?

Kansas City , New York , San Diego , Chicago , Houston , Los Angeles , Dallas , Atlanta , Denver , Philadelphia , Phoenix , Orlando , Brooklyn , Las Vegas , Miami , Boston , Austin , Tampa , Saint Louis , Charlotte , Portland , San Francisco , Seattle , Washington , Jacksonville , Raleigh , San Antonio , Colorado Springs , Pittsburgh , Sacramento

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H&R Block

H&R Block reviews about "management"

60% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.9

Work/Life balance

3.8

Culture & values

3.6

Senior management

3.5

Career opportunities

3.0

Compensation and benefits

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

798 reviews

2.0

Jun 16, 2025

Great team questionable leadership

District operations coordinator

Recommend

CEO approval

Business Outlook

Pros

team is great, remote work

Cons

zero training, management is out of touch and won't stand for their team

5.0

May 22, 2025

A Good Company

Database administrator

Recommend

CEO approval

Business Outlook

Pros

People Culture and the management

Cons

Nothing is there to mention

H&R Block Response

Thank you for taking the time and writing this review. We're happy to hear that you're enjoying the people, culture, and leadership at H&R Block. It's always encouraging to know our efforts to create a positive work environment are making a difference.

1.0

May 26, 2025

Beware

Team leader

Recommend

CEO approval

Business Outlook

Pros

Other employees are nice... However, managament will play employees against you... destroying any respect between the employees and team leaders.. thus, why they go through so many in 3 months..

Cons

This position is all about kissing up to the management in Utah. They care nothing about the people or the clients. They go through several Team Leaders every season. Over the past 5 years they have yet to find anyone that is willing to stay for this position. Manager will belittle you and expect you to do the same to the other employees. Management is the worst Ive ever seen. You are promised much in the beginning yet are never able to receive those benefits as they let each person go just before being able to achieve the benefit. Therefore, the top management in Utah receives the bonuses not the Team Leaders that worked so hard for them.

H&R Block Response

Thank you for taking the time to share your experience. We're sorry to hear that your time in the Team Leader role was difficult. While we're glad you found your coworkers supportive, it's clear that your experience with management and communication did not meet expectations. We take concerns like these seriously and are committed to fostering a respectful and supportive work environment for all employees.

5.0

May 3, 2025

Very friendly and helpful management

Senior tax analyst

Recommend

CEO approval

Business Outlook

Pros

Management helps in our growth externally and internally.

Cons

I never faced any cons

5.0

Jul 8, 2025

A Great place to work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

A company that truly values its employees and fosters a supportive, friendly work environment. One of the standout aspects of working here is the approachable and encouraging management team. My managers are not only knowledgeable and professional, but they also take the time to listen, provide guidance, and genuinely care about team well-being. The company culture promotes collaboration, respect, and continuous growth. Everyone is approachable, and there's a strong sense of teamwork that makes even the busiest days enjoyable. It's refreshing to be in a place where hard work is recognized and work-life balance is respected. Overall, this is a great place to work, grow professionally, and feel part of a team that values each individual.

Cons

No cons were found or experienced.

H&R Block Response

Thank you for your positive and thoughtful feedback. We're happy to hear that you experienced a supportive and collaborative work environment, and that our leadership and culture contributed positively to your professional growth. Your positive review is appreciated and reaffirms our mission to foster a workplace where every associate feels valued and empowered.

3.0

May 24, 2025

Low pay, Good support

Tax specialist ii

Recommend

CEO approval

Business Outlook

Pros

Good discounts for clients available, flexibility in working hours during tax season, good training for office processes.

Cons

Terrible culture in office between employees, low pay, unexpected pay cut for preseason work, cliquish culture from one office to another. Other tax preparers spend as much time cutting each other down as they do preparing taxes. Management allows this behavior to continue.

H&R Block Response

Thank you for taking the time to write this review. We're glad to hear you’ve found value in the training, flexibility, and client support resources. Your concerns about compensation and workplace culture are important, and we’ll continue working to foster a more respectful and collaborative environment across all offices.

3.0

May 30, 2025

Not good pay for what you do

Tax specialist

Recommend

CEO approval

Business Outlook

Pros

Flexible with schedule Friendly management

Cons

The pay is really low and access to training is good but help with that training if you have questions is not that good

H&R Block Response

Thank you for your review. We're glad to hear you appreciated the flexibility and found management approachable. We appreciate your feedback on compensation and the need for more accessible support during training.

5.0

Jun 25, 2025

Great Management

Multi-unit team leader

Recommend

CEO approval

Business Outlook

Pros

Work when I want too

Cons

This position is seasonal only

4.0

May 5, 2025

Good Workplace

Front-desk receptionist

Recommend

CEO approval

Business Outlook

Pros

Fair Hours Steady Stream of Customers Good Office Culture Great Management

Cons

Poor Technology Ignorant Clients Difficulty Manuevering Processes

H&R Block Response

Thank you for the feedback! We’re glad you had a positive experience with the office culture and management. We hear you on the technology challenges and appreciate the feedback, we’re always looking for ways to improve.

Viewing 7 - 9 of 798 Reviews

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Great team questionable leadership

A Good Company

Beware

Very friendly and helpful management

A Great place to work

Low pay, Good support

Not good pay for what you do

Great Management

Good Workplace

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