Is H&R Block a good company to work for?

H&R Block has an overall rating of 3.8 out of 5, based on over 8,692 reviews left anonymously by employees. This rating has been stable over the past 12 months. 72% of employees would recommend working at H&R Block to a friend and 60% have a positive outlook for the business. The best reviews about H&R Block have been left by employees working as Secretary , Project Manager and TAx Researcher .

Does H&R Block pay their employees well?

According to anonymously submitted Glassdoor reviews, H&R Block employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at H&R Block. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at H&R Block?

72% of H&R Block employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated H&R Block 3.9 out of 5 for work life balance, 3.8 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at H&R Block?

Tax Associate (681) , Tax Professional (442) , Tax Preparer (376) , Receptionist (275) , Seasonal Tax Preparer (234) , Tax Specialist (204) , CSP - Client Service Professional (202) , Front Desk Receptionist (200) , Associate Team Leader (167) , Customer Service Representative (151) , Client Service Professional (141) , FIRST YEAR TAX PROFESSIONAL (136) , Tax Consultant (124) , Office Manager (122) , Tax Analyst (91)

What are the pros of working at H&R Block according to real employee reviews?

"I don't know how they do it but working at H&R Block is genuinely enjoyable and I've met so many great people there." ((in 460 reviews)); "The hours are flexible; you say at the beginning of the season which days and times you can work." ((in 441 reviews)); "provide good training every year (from September to December) and enough taxation resources for employees." ((in 416 reviews)); "Very flexible schedules that allow you to share with your family and improve your education while earn extra money." ((in 211 reviews)); "Great coworkers and corporate kept you very in the know" ((in 193 reviews))

What are the cons of working at H&R Block according to real employee reviews?

"Low pay and they don't like to work with you on the hours you prefer to work" ((in 860 reviews)); "Poor management and severely understaffed" ((in 255 reviews)); "No benefits and the program they use isn’t easy to learn" ((in 248 reviews)); "Low salary and the grow expectations are limited." ((in 135 reviews)); "No support from upper management or corporate headquarters, they will withhold office supplies like paper in order to save a buck." ((in 84 reviews))

What are employees saying about H&R Block layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about H&R Block layoffs and their outlook for job security at H&R Block in 2026.

What are the top reviewed H&R Block locations?

Kansas City , New York , San Diego , Chicago , Houston , Los Angeles , Dallas , Atlanta , Denver , Philadelphia , Phoenix , Orlando , Brooklyn , Las Vegas , Miami , Boston , Austin , Tampa , Saint Louis , Charlotte , Portland , San Francisco , Seattle , Washington , Jacksonville , Raleigh , San Antonio , Colorado Springs , Pittsburgh , Sacramento

H&R Block reviews about "schedule"

60% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (669 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

669 reviews

4.0

Apr 29, 2022

Good company but low payment

Tax professional

Recommend

CEO approval

Business Outlook

Pros

Flexible schedule: you can be a part time Easy apply: Once you pass the exam, they will hire you

Cons

Minimum pay: Minimum payment but lots of work

3.0

Apr 25, 2022

A lot of stress packed into a short time

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Flexible schedule and seasonal job

Cons

Consistently high stress, not proactive leadership

4.0

Apr 7, 2022

job

Receptionist

Recommend

CEO approval

Business Outlook

Pros

everyone is nice, flexible schedule

Cons

the salary they offer you

5.0

Apr 4, 2022

Very satisfied

Senior tax analyst

Recommend

CEO approval

Business Outlook

Pros

set own schedule, Lots of CE, Good team, lots of pizza.

Cons

The leadership above promotes a culture of micro managing managers.

4.0

Apr 29, 2022

Decent Working Experience

Tax professional

Recommend

CEO approval

Business Outlook

Pros

*Somewhat flexible working schedule. *Co-workers were awesome/helpful if needed advice with a tax return. *Good 80-hour tax course offering, and generally pretty much hired on after the class/passing of the LTP exam. *Good place to “get your feet wet” in the realm of income taxes. Lots of practice/experience preparing tax returns.

Cons

*Having to work on commission for some of your pay. *Having to sell the extra “products” - especially when the tax return was already supper expensive to begin with (depending on the client) *On occasion was put with clients that was higher than my level (or last years’ clients going to another tax pro in the office).

2.0

Apr 16, 2022

Ns

Atlassian jira administrator

Recommend

CEO approval

Business Outlook

Pros

Flexible schedule, bonus hours time

Cons

Work environment management salary time

5.0

Apr 5, 2022

Great

Tax specialist

Recommend

CEO approval

Business Outlook

Pros

Schedule flexibility and good people Great place for entry-level starts

Cons

not enough pay to stay competitive

4.0

Apr 26, 2022

Work experience

Tax analyst

Recommend

CEO approval

Business Outlook

Pros

Flexible schedule, clear direction and good management

Cons

No benefits, part time, lower pay starting out.

1.0

May 1, 2022

H&R Block has forgotten that customer service is paramount

Enrolled agent/master tax advisor

Recommend

CEO approval

Business Outlook

Pros

Flexible schedule, great co-workers, wonderful clients, exercises both your mind and your people skills.

Cons

Pay is not competitive. Company has forgotten that customer service means treating the customer as s/he wishes to be served, not as the company thinks s/he wants to be served. Emphasis is on quantity, not quality, tax preparation. Has become a bit of a sweatshop.

5.0

Apr 4, 2022

easy and fun

Tax specialist level one

Recommend

CEO approval

Business Outlook

Pros

flexible schedule, multiple locations, free training for vets

Cons

pay is low, and sometimes you have to work other locations when there is someone who calls in sick

Viewing 70 - 72 of 669 Reviews

Jobs at H&R Block

Office Experience Manager

Dripping Springs, TX

View job

Office Experience Manager

Office Experience Manager

Office Experience Manager

H&R Block

H&R Block reviews about "schedule"

Company ratings over time

Ratings by demographic groups

Reviews by job title

Good company but low payment

A lot of stress packed into a short time

job

Very satisfied

Decent Working Experience

Ns

Great

Work experience

H&R Block has forgotten that customer service is paramount

easy and fun

Jobs at H&R Block

H&R Block reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

Jobs at H&R Block

H&R Block reviews FAQs