Is H&R Block a good company to work for?

H&R Block has an overall rating of 3.8 out of 5, based on over 8,692 reviews left anonymously by employees. This rating has been stable over the past 12 months. 72% of employees would recommend working at H&R Block to a friend and 60% have a positive outlook for the business. The best reviews about H&R Block have been left by employees working as Secretary , Project Manager and TAx Researcher .

Does H&R Block pay their employees well?

According to anonymously submitted Glassdoor reviews, H&R Block employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at H&R Block. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at H&R Block?

72% of H&R Block employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated H&R Block 3.9 out of 5 for work life balance, 3.8 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at H&R Block?

Tax Associate (681) , Tax Professional (442) , Tax Preparer (376) , Receptionist (275) , Seasonal Tax Preparer (234) , Tax Specialist (204) , CSP - Client Service Professional (202) , Front Desk Receptionist (200) , Associate Team Leader (167) , Customer Service Representative (151) , Client Service Professional (141) , FIRST YEAR TAX PROFESSIONAL (136) , Tax Consultant (124) , Office Manager (122) , Tax Analyst (91)

What are the pros of working at H&R Block according to real employee reviews?

"I don't know how they do it but working at H&R Block is genuinely enjoyable and I've met so many great people there." ((in 461 reviews)); "The hours are flexible; you say at the beginning of the season which days and times you can work." ((in 453 reviews)); "provide good training every year (from September to December) and enough taxation resources for employees." ((in 414 reviews)); "Very flexible schedules that allow you to share with your family and improve your education while earn extra money." ((in 226 reviews)); "Great coworkers and corporate kept you very in the know" ((in 198 reviews))

What are the cons of working at H&R Block according to real employee reviews?

"Low pay and they don't like to work with you on the hours you prefer to work" ((in 879 reviews)); "Poor management and severely understaffed" ((in 248 reviews)); "No benefits besides PTO and lack of full" ((in 243 reviews)); "Low salary and the grow expectations are limited." ((in 128 reviews)); "No support from upper management or corporate headquarters, they will withhold office supplies like paper in order to save a buck." ((in 83 reviews))

What are employees saying about H&R Block layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about H&R Block layoffs and their outlook for job security at H&R Block in 2026.

What are the top reviewed H&R Block locations?

Kansas City , New York , San Diego , Chicago , Houston , Los Angeles , Dallas , Atlanta , Denver , Philadelphia , Phoenix , Orlando , Brooklyn , Las Vegas , Miami , Boston , Austin , Tampa , Saint Louis , Charlotte , Portland , San Francisco , Seattle , Washington , Jacksonville , Raleigh , San Antonio , Colorado Springs , Pittsburgh , Sacramento

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H&R Block

H&R Block reviews about "training"

60% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.9

Work/Life balance

3.8

Culture & values

3.6

Senior management

3.5

Career opportunities

3.0

Compensation and benefits

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

2.0

Jul 23, 2021

Yikes

Diy support representative

Recommend

CEO approval

Business Outlook

Pros

Decent pay and good hours

Cons

The training is a joke it's more focused on time spent on segments rather than what you've learned. Trainer gets upset when you ask questions and doesnt help when you have a question.

5.0

Jul 23, 2021

Great business to work for if you dont need to have any benefits (franchise)

Tax specialist

Recommend

CEO approval

Business Outlook

Pros

people, I have the best clients and co workers flexibility, I am able to arrange my schedule to accommodate my personal life shifts, you can do evenings/weekends/ft /pt/days training, lots of support and help if you need assistance

Cons

no benefits (franchise employee) Pay hours are intense case work can be intense

5.0

Aug 5, 2021

Manager

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Good training and job opportunities

Cons

Long hours during tax season

4.0

Jul 22, 2021

Pretty good place to get started

Tax associate first year

Recommend

CEO approval

Business Outlook

Pros

H&R Block does 3 months of training when you start. You can opt to do night classes where you will learn all about the tax code. It really is a great starting platform for anyone trying to break into tax. Another good thing is that since H&R Block is big they have clients who will come in the door and you'll get clients just for being there. They have a great training program that allows you to advance your skills up to a higher level and do more complex tax returns. You should definitely make an effort to advance as fast and as hard as possible so you can get more skills, pay and experience.

Cons

The starting pay isn't all that great. When I was working it was just $10 per hour. Afterwards, you'll get a commission on the returns that you do. The comissions themselves aren't all that fantastic, but it's still a great place to start.

3.0

Jul 20, 2021

Good for training

Seasonal tax preparer

Recommend

CEO approval

Business Outlook

Pros

Training is good and you learn about taxes

Cons

Low pay and low incentives for seasonal tax preparers

4.0

Jun 26, 2021

Good

Seasonal tax preparer

Recommend

CEO approval

Business Outlook

Pros

They provided good support to their employees

Cons

Too much training for the tax Preparer

2.0

Jul 15, 2021

Terrible work environment

Tax associate

Recommend

CEO approval

Business Outlook

Pros

You get a lot of training and also get to work independently

Cons

The managers at the branch I worked at would make racist comments about customers, there was no professionality, and they barely put me on the schedule.

4.0

Aug 4, 2021

Good place to learn the basics

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Comprehensive training, flexible hours, many locations to choose from. Opportunities to gain advanced knowledge of tax code.

Cons

Staff was great overall but there were a few notable exclusions. Not ideal if you do not thrive in a fast paced work environment

3.0

Aug 4, 2021

low pay

Tax associate

Recommend

CEO approval

Business Outlook

Pros

It is a seasonal job. If you like to work only 4 months a year. The coworkers and manager are very friendly and supportive. A lot of training material.

Cons

The pay is low, no benefit. Work by commission. You can not make a lot during the first two years.

Viewing 130 - 132 of 1,033 Reviews

Jobs at H&R Block

Quality Assurance Analyst, Seasonal

Quality Assurance Analyst, Seasonal

Operations Administrative Assistant

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H&R Block

H&R Block reviews about "training"

Ratings by category

Ratings by demographic groups

Reviews by job title

Yikes

Great business to work for if you dont need to have any benefits (franchise)

Manager

Pretty good place to get started

Good for training

Good

Terrible work environment

Good place to learn the basics

low pay

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