HD Supply reviews

3.2

46% would recommend to a friend

(1,844 total reviews)
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Marc Brown

55% approve of CEO

45% positive business outlook

HD Supply has an employee rating of 3.2 out of 5 stars, based on 1,844 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HD Supply employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

2K reviews
1.0
Apr 29, 2016
Recommend
CEO approval
Business Outlook

Pros

Seriously None. Biggest mistake of my professional career was taking advice of internal recruiter and accepting the job. Honestly don't have one pro

Cons

Poor management high turnover. Work you to death and treat you like a child. Cheap. Haven for Home Depot rejects

2.0
Jun 11, 2014
Recommend
CEO approval
Business Outlook

Pros

At the heart of this corporation, there is a company that has a decent mission, a decent plan to succeed, serves a valuable role in the industry, and has some people who really enjoy their jobs. It started out as a private company which grew into a part of Home Depot, and then later divested. And honestly, that was where things changed. Home Depot is so pro-GE that the culture of HD Supply became another clone of GE. Yes, there were some good things about GE, but there's a lot of ruthless, evil and uncaring aspects too, and unfortunately, those are what came over to HD Supply. The good parts of HD Supply aren't strong enough to overcome the evil GE empire. This isn't the Maintenance Warehouse of old. From the perspective of benefits, it's pretty average. Not great, but better than your typical gig, especially in the IT world. They have decent technology, and are willing to invest. The work is interesting, and if you get through all the politics, your peers are good folks who enjoy their job.

Cons

The biggest con to HD Supply is the "old boy" network of GE alumni. It started from the top, and they brought in their friends and buddies, talented or not, competent or not. The problem is that in a company as big as GE, you can have 20 guys in a row, and at least 2-3 are going to be competent leaders who know what they're doing. However, when you have a smaller company and you can't afford to carry a lot of weight, you have to be much more discerning about who you invite to work with you. The GE alumni don't seem to get this, and they invite their "buddies" who are mostly idiots and don't know what they're doing. Then the rest of us are stuck with maybe one guy who gets it, and the rest are horrible GE clones. Upward mobility in the management chain (at least in IT) is virtually nil. Unless you're a GE alumni club member, you're not going anywhere. And most of the Dir/VP's have the balls to just tell you that straight up: "we don't think you're good enough for that position" and then they go and hire another GE alumni. If it weren't so blatant, I'd be more surprised by it, but they have zero understanding of how poor most of those GE alumni are. So, whatever position you come in at is where you'll stay. The HR department is something out of a nazi staff (sorry to use that word, but it truly is). If you make a single mistake for any reason, they'll write you up in a heartbeat. They don't understand the concept of common sense. If it's a rule violation, even if accidental or minor, they don't care. HR likes to think they rule the company, but they only rule by fear and intimidation (sound familiar?). Two of my employees were given written warnings for posting a "hey, anyone want to buy a playstation game?" message to a distribution list, and the tattle tale was another IT manager. Really? What is this, third grade? Even forgetting the petty tattle tale antics, there's no reason for an HR department to be so hard core. It's all just fear and intimidation. This extends into the GE alumni leadership too. At one management meeting, the VP told the staff that there was to be no more negativity, and the next person who said anything negative would be fired. It's as if they were simply clueless... There is negativity because you treat your employees so poorly. Trying not being a jerk and watch the negativity go away. My mouth dropped open when the VP said that... Another horrific GE carry-over is the 90/10 rule. Every year, regardless of performance, the bottom 10% of employees are cut. Oh, the senior leaders get all excited about this; it turns them on. They love feeling like they're keeping the cream of the crop. The problem is that it's another fear and intimidation tactic. All the employees know about it, and everyone is scared to get in that bottom 10%, so they do anything they can to throw someone else under the bus. Wonder why they don't do across-the-board 360 degree reviews? Well, it's because employees cut each other down just to make sure they're not in the 10%. They actually had to stop trial runs of 360 degree reviews while I was there because the response was so negative. And the worst part is that even if you have a team of five stellar performers (like I did), you have to cough up one body for the 10% "Performance Improvement Plan" no matter how good they are. Unless there happens to be another peer manager with a lot of flakes that you can trade, you have to PIP one of your folks. It's downright unfair to the employees.

1.0
Nov 28, 2016

Used to be a good company....

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

WAS a great learning experience WAS a family atmosphere WAS a leader in eCommerce

Cons

Upper Management. Joe DeAngelo blatantly lied to our faces when he was on-site in November 2015 and said "the San Diego office is safe, there are no plans to relocate for at least 2 years". In January 2016, an announcement comes that the San Diego office is closing and everyone in the building is being laid off, or forced to reapply for their jobs when the company relocates to Atlanta. I know of only 3 people that were actually offered to move. So, basically it was an excuse to fire 500 people. I understand hard business decisions have to be made, but there has never been ONE apology or ounce of respect for the good, hard-working people that dedicated their lives to this company for years. The company handled this mass reduction in force very poorly in my opinion. The closest I've seen to compassion for the move was a response to a Glassdoor review by the HDS HR team. I don't use the word "evil" often, but upper management has made some pretty heartless decisions. Even before the mass layoffs, it was not a company to be trusted. After going public in 2014, the employee benefits were shredded to appease shareholders. Their "Be Well" initiative included terrible cuts to medical benefits (see other Glassdoor reviews). Not to mention, employees weren't even told the company was going public (kind of a big deal) until the morning of the IPO. We all received an email at 6:30am with the announcement, and that complimentary (stale) breakfast burritos would be available until 8am - knowing that most people start work at 8:30. No advance notice to the people that supposedly "are HD Supply's most important asset", no offers of discounted stock purchases. Thanks for nothing. All this starts and ends with Joe D. His weekly canned email messages are entertaining because of how out of touch he is, and The Way He Oddly Capitalizes Random Phrases. He is a joke. It's sad to root against HD Supply, but this is not the company it used to be. It's possible things will change in Atlanta, but remember, it's still the same management team in place. I wouldn't trust one thing they say to you. Look elsewhere for your next job, or you'll be looking elsewhere within 6 months.

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