Completely Dishonest & Does NOT Care About Customers or Employees
Pros
Most of the employees are great.
Cons
Senior leaderships only concern is for the stockholders and any customer who has been with HD for a length of time has noticed the complete disregard for any customer satisfaction or professional service to them. Only concern HD Supply has is making money for the stockholders and that is pretty much it. Lack of communication to employees or customers regarding important information or changes. As for their care for its sales team, they do everything possible to try to undermine them being able to achieve plan and when they don't, sales get threatened with a PIP. Serious issues all throughout the operations side which affected business and nothing is ever done to correct basic problems. No one is held accountable, except for the sales team. No support what-so-ever from District Managers or VP's on assisting to fix the problems. They are just keeping their heads in the sand long enough to retire and not offering any solutions. Used to have bonuses in the renovation goals where the reps would receive credit from contractors working at properties and purchasing products on their accounts. WITHOUT any communication, that ended with no relief or adjustment made to the goals. Senior Leadership asked for proof, which was given several times, and they never did anything with it.
