Does HGS pay their employees well?

According to anonymously submitted Glassdoor reviews, HGS employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at HGS. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at HGS?

54% of HGS employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated HGS 3.1 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at HGS?

Customer Service Representative (682) , CRO (312) , Customer Service Representative (CSR) (164) , Team Leader (111) , Process Consultant (77) , Customer Service Advisor (62) , Customer Relationship Officer (60) , Customer Service (58) , Customer Service Associate (58) , Software Engineer (54) , Process Associate (53) , Associate (51) , Senior Process Consultant (47) , Assistant Manager (43) , Brand Advocate (41)

What are the pros of working at HGS according to real employee reviews?

"Work From Home and flexible hours" ((in 207 reviews)); "Good work environment and flexible" ((in 135 reviews)); "Good people and teams mates." ((in 135 reviews)); "Friendly nature good environment better place to work" ((in 131 reviews)); "Good training is going on" ((in 106 reviews))

What are the cons of working at HGS according to real employee reviews?

"Less salary and poor down" ((in 464 reviews)); "Poor management and will not appreciate hard work" ((in 220 reviews)); "Additionally the pay is low and unlivable but if you are desperate for a job work here" ((in 194 reviews)); "Pros are managers are the worst" ((in 83 reviews)); "Minimum wage and no breaks if work 6 hours or less." ((in 27 reviews))

What are employees saying about HGS layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about HGS layoffs and their outlook for job security at HGS in 2026.

What are the top reviewed HGS locations?

Peoria , El Paso , Saint Louis , Jacksonville , Chicago , Atlanta , Austin , Waterloo , Roswell , New York , Louisville , Dallas , Creve Coeur , Warrenville , Jamaica , Houston , Texas City , San Angelo , Greenfield , Ontario , Tampa , Jersey City , Plainsboro , Princeton , Trenton , Farmington , Kingston , Lisle , Naperville , East Peoria

HGS reviews

3.3

54% would recommend to a friend

(5,007 total reviews)

Venkatesh Korla

69% approve of CEO

51% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (5,007 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

HGS has an employee rating of 3.3 out of 5 stars, based on 5,007 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HGS employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

5K reviews

3.0

Jan 16, 2026

Experience

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Work from home is an advantage

Cons

Pressure to meet metrics and Kpi's even when it isn't your fault especially when customers cancel service or reduce their service to reduce bill

HGS Response

5mo

Thank you for your feedback. We’re glad you valued the work-from-home option. We understand the concerns. If you’d like to share more, please contact us at Talk2us@teamhgs.com.

5.0

Jan 8, 2026

Na

Customer service

Recommend

CEO approval

Business Outlook

Pros

Hgs is good company to work

Cons

Breaks are not paid in hgs

HGS Response

5mo

Thank you for your feedback. We’re glad you had a good experience at HGS. We also note your comment and appreciate you sharing it with more details to talk2us@teamhgs.com

3.0

Jan 6, 2026

Neutral

Database developer

Recommend

CEO approval

Business Outlook

Pros

Gained hands-on exposure to SQL Server environments Worked on database monitoring, backups, and basic performance checks

Cons

Short tenure limited exposure to end-to-end development work Role scope was more support-oriented than development-focused Growth opportunities vary depending on project and timeline

HGS Response

5mo

Thank you for your feedback. We’re glad you gained hands-on experience during your time at HGS. If you’d like to share more details, please contact us at Talk2us@teamhgs.com.

Viewing 37 - 39 of 5,007 Reviews

Top companies for "Compensation and Benefits" near you

IBM

3.6★Compensation & Benefits

Dell Technologies

3.5★Compensation & Benefits

Concentrix

3.6★Compensation & Benefits

Booz Allen Hamilton

3.7★Compensation & Benefits

Jobs at HGS

MNC COMPANY IS HIRING -DAY SHIFT

Trainee Process Consultant

Karnataka

View job

HGS

HGS reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Experience

Na

Neutral

Top companies for "Compensation and Benefits" near you

Jobs at HGS

HGS reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Top companies for "Compensation and Benefits" near you

HGS reviews FAQs

Company ratings over time

Jobs at HGS