Does HGS pay their employees well?

According to anonymously submitted Glassdoor reviews, HGS employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at HGS. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at HGS?

54% of HGS employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated HGS 3.1 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at HGS?

Customer Service Representative (682) , CRO (312) , Customer Service Representative (CSR) (164) , Team Leader (111) , Process Consultant (77) , Customer Service Advisor (62) , Customer Relationship Officer (60) , Customer Service (58) , Customer Service Associate (58) , Software Engineer (54) , Process Associate (53) , Associate (51) , Senior Process Consultant (47) , Assistant Manager (43) , Brand Advocate (41)

What are the pros of working at HGS according to real employee reviews?

"Work From Home and flexible hours" ((in 207 reviews)); "Good work environment and flexible" ((in 135 reviews)); "Good people and teams mates." ((in 135 reviews)); "Friendly nature good environment better place to work" ((in 131 reviews)); "Good training is going on" ((in 106 reviews))

What are the cons of working at HGS according to real employee reviews?

"Less salary and poor down" ((in 464 reviews)); "Poor management and will not appreciate hard work" ((in 220 reviews)); "Additionally the pay is low and unlivable but if you are desperate for a job work here" ((in 194 reviews)); "Pros are managers are the worst" ((in 83 reviews)); "Minimum wage and no breaks if work 6 hours or less." ((in 27 reviews))

What are employees saying about HGS layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about HGS layoffs and their outlook for job security at HGS in 2026.

What are the top reviewed HGS locations?

Peoria , El Paso , Saint Louis , Jacksonville , Chicago , Atlanta , Austin , Waterloo , Roswell , New York , Louisville , Dallas , Creve Coeur , Warrenville , Jamaica , Houston , Texas City , San Angelo , Greenfield , Ontario , Tampa , Jersey City , Plainsboro , Princeton , Trenton , Farmington , Kingston , Lisle , Naperville , East Peoria

HGS reviews

3.3

54% would recommend to a friend

(5,007 total reviews)

Venkatesh Korla

69% approve of CEO

51% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (5,007 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

HGS has an employee rating of 3.3 out of 5 stars, based on 5,007 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HGS employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

5K reviews

3.0

Feb 27, 2023

Working during the pandemic

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

I was able to completely work remotely.

Cons

Management was a little on the harsh side.

HGS Response

3y

Thank you for taking the time to share your experience with us. We value and consider all feedback and we'll continue to find ways to improve. Please email us at talk2us@teamhgs.com

3.0

Jan 21, 2023

Experience at HGS

Software engineer

Recommend

CEO approval

Business Outlook

Pros

- Flexible work hours - Work from home

Cons

- No Projects/Contracts - No structured vision - No growth

HGS Response

3y

Hi! We appreciate this feedback. We are aiming to improve more on different aspects of our company. Please share more details with us via talk2us@teamhgs.com

5.0

Dec 22, 2022

GREAT COMPANY

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

GREAT COMPANY TO WORK FOR, PAYCHECKS ALWAYS ON TIME

Cons

Line Transfers are few and far between

HGS Response

3y

Hi! We appreciate your valuable feedback. As a company, we continuously strive to better our employee services. Good luck and we wish you all the best with your stay here in HGS and beyond.

Viewing 37 - 39 of 5,007 Reviews

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Jobs at HGS

Remote Customer Sales Representative

Remote Customer Sales Representative

Remote Customer Sales Representative

Remote Customer Sales Representative

HGS

HGS reviews

Company ratings over time

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Reviews by job title

Working during the pandemic

Experience at HGS

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