Does HGS pay their employees well?

According to anonymously submitted Glassdoor reviews, HGS employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at HGS. This rating has been stable over the past 12 months.

How satisfied are employees working at HGS?

54% of HGS employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated HGS 3.1 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at HGS?

Customer Service Representative (683) , CRO (312) , Customer Service Representative (CSR) (164) , Team Leader (111) , Process Consultant (77) , Customer Service Advisor (63) , Customer Relationship Officer (60) , Customer Service (59) , Customer Service Associate (59) , Software Engineer (54) , Process Associate (53) , Associate (51) , Senior Process Consultant (47) , Assistant Manager (43) , Brand Advocate (41)

What are the pros of working at HGS according to real employee reviews?

"Good people are HGS OFFICE" ((in 136 reviews)); "Work environment is good and friendly" ((in 133 reviews)); "VERY GOOD ENVIRONMENT IN THIS COMPANY" ((in 132 reviews)); "Good training and very supportive for career development" ((in 107 reviews)); "good working environment and co workers" ((in 104 reviews))

What are the cons of working at HGS according to real employee reviews?

"Salary is very low for my designation and workings hours is too long to in & out" ((in 462 reviews)); "Poor management and will not appreciate hard work" ((in 223 reviews)); "Additionally the pay is low and unlivable but if you are desperate for a job work here" ((in 206 reviews)); "Pros are managers are the worst" ((in 87 reviews)); "Long hours but others everything else is good" ((in 27 reviews))

What are employees saying about HGS layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about HGS layoffs and their outlook for job security at HGS in 2026.

What are the top reviewed HGS locations?

Peoria , El Paso , Saint Louis , Jacksonville , Chicago , Atlanta , Austin , Waterloo , Roswell , New York , Louisville , Dallas , Creve Coeur , Warrenville , Jamaica , Houston , Texas City , San Angelo , Greenfield , Ontario , Tampa , Jersey City , Plainsboro , Princeton , Trenton , Farmington , Kingston , Lisle , Naperville , East Peoria

HGS reviews

3.3

54% would recommend to a friend

(5,012 total reviews)

Venkatesh Korla

71% approve of CEO

51% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.2

Culture & values

3.1

Work/Life balance

3.0

Career opportunities

2.9

Senior management

2.9

Compensation and benefits

HGS has an employee rating of 3.3 out of 5 stars, based on 5,012 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HGS employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

5K reviews

4.0

Apr 8, 2018

Good Growth

Cro

Recommend

CEO approval

Business Outlook

Pros

Supportive TL's and OM's Good environment Cab facilities

Cons

constantly changing shifts too much work some times

HGS Response

8y

Hi, thank you for sharing your experience at HGS. We're happy to hear that you have a supportive environment at HGS! However, we're concerned by your feedback. We'd like to know more, and please get in touch with us @ talk2us@teamhgs.com.

5.0

Apr 6, 2018

Operations executive

Recommend

CEO approval

Business Outlook

Pros

1. Work place is really cool 2. Really good management

Cons

1. No proper hike 2. Package is very low

HGS Response

8y

Hi, thank you for sharing your review. Pleased to hear that you are enjoying the workplace at HGS. We believe in providing industry specific and standard pay. At the same time, we would like to hear more regarding the concerns you have expressed. Please email us at talk2us@teamhgs.com

3.0

Apr 6, 2018

Good Company but Working hours are too much

Tech lead

Recommend

CEO approval

Business Outlook

Pros

Good Environment Good friends Learning Environment feels good like college on Saturday. They should do it often Happy employee make good profit Make game activities

Cons

Salary is very less that's why they have high attrition rate among freshers. Every 2-3 month people leave this company 9 to 7 is working hour so 10 hour per day. Plus bangalore traffic so u will spend 14 hour daily. No off on Saturday as well. So they make u work 25x10=250 hours and pay u less only 15 min morning break, 30 min lunch and 15 min eve break. Rest 9 hour u will be on continuous calls.

HGS Response

8y

Hi, thank you for sharing your review. Glad to see that you are enjoying the environment at HGS. We believe in providing industry specific and standard pay. We are compliant with the prescribed working hours guidelines. At the same time we understand and acknowledge feedback like this, and we would like to address your concern, please share more details with us via talk2us@teamhgs.com.

Viewing 4471 - 4473 of 5,012 Reviews

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Ratings by category

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Reviews by job title

Good Growth

Operations executive

Good Company but Working hours are too much

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