Does HGS pay their employees well?

According to anonymously submitted Glassdoor reviews, HGS employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at HGS. This rating has been stable over the past 12 months.

How satisfied are employees working at HGS?

54% of HGS employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated HGS 3.1 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at HGS?

Customer Service Representative (683) , CRO (312) , Customer Service Representative (CSR) (164) , Team Leader (111) , Process Consultant (77) , Customer Service Advisor (62) , Customer Relationship Officer (60) , Customer Service (59) , Customer Service Associate (59) , Software Engineer (54) , Process Associate (53) , Associate (51) , Senior Process Consultant (47) , Assistant Manager (43) , Brand Advocate (41)

What are the pros of working at HGS according to real employee reviews?

"Work environment is good and friendly" ((in 135 reviews)); "very good environment and everything is good" ((in 132 reviews)); "Good people and teams mates." ((in 131 reviews)); "Good working environment you will get a lot of support from your team and seniors" ((in 100 reviews)); "Good training is going on" ((in 99 reviews))

What are the cons of working at HGS according to real employee reviews?

"Less salary and poor down" ((in 443 reviews)); "Poor management and will not appreciate hard work" ((in 213 reviews)); "Additionally the pay is low and unlivable but if you are desperate for a job work here" ((in 206 reviews)); "Pros are managers are the worst" ((in 86 reviews)); "Long hours but others everything else is good" ((in 25 reviews))

What are employees saying about HGS layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about HGS layoffs and their outlook for job security at HGS in 2026.

What are the top reviewed HGS locations?

Peoria , El Paso , Saint Louis , Jacksonville , Chicago , Atlanta , Austin , Waterloo , Roswell , New York , Louisville , Dallas , Creve Coeur , Warrenville , Jamaica , Houston , Texas City , San Angelo , Greenfield , Ontario , Tampa , Jersey City , Plainsboro , Princeton , Trenton , Farmington , Kingston , Lisle , Naperville , East Peoria

HGS reviews

3.3

54% would recommend to a friend

(5,011 total reviews)

Venkatesh Korla

71% approve of CEO

51% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (5,011 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

HGS has an employee rating of 3.3 out of 5 stars, based on 5,011 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HGS employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

5K reviews

5.0

Mar 11, 2018

Technical support executive

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

its really a good company startup our career group and work experience

Cons

the only minus in this company is only one day weekoff per week

HGS Response

8y

Hi, thank you for the feedback. Glad to hear that you had an excellent time working at HGS. Wish you a great career:)

5.0

Mar 10, 2018

good company

Customer support representative

Recommend

CEO approval

Business Outlook

Pros

people are friendly and nice

Cons

cabs never comes on time when your shift is over.

HGS Response

8y

Hi, thank you for your review. We appreciate your employment at HGS. At the same time, your feedback concerns us. We would like to learn more about this to make things better. Please feel free to write to us at Talk2us@teamhgs.com

4.0

Mar 7, 2018

Good environment

Senior technical support executive

Recommend

CEO approval

Business Outlook

Pros

Good environment Salary on time Position Hike on time Flexibility

Cons

Incentives is very less Hike is very less Salary package is less No team outing No extra activities

HGS Response

8y

Hi, thank you for the review. Glad to see that you are enjoying the work environment at HGS. We believe in providing industry standard remuneration to all our employees. At the same time, we understand your concern. We would like to learn more about this to make things better.Kindly leave a note to us at Talk2us@teamhgs.com

Viewing 4495 - 4497 of 5,011 Reviews

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Process Consultant - German Language

HGS

HGS reviews

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Technical support executive

good company

Good environment

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