Does HGS pay their employees well?

According to anonymously submitted Glassdoor reviews, HGS employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at HGS. This rating has been stable over the past 12 months.

How satisfied are employees working at HGS?

54% of HGS employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated HGS 3.1 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at HGS?

Customer Service Representative (683) , CRO (312) , Customer Service Representative (CSR) (164) , Team Leader (111) , Process Consultant (77) , Customer Service Advisor (62) , Customer Relationship Officer (60) , Customer Service (59) , Customer Service Associate (59) , Software Engineer (54) , Process Associate (53) , Associate (51) , Senior Process Consultant (47) , Assistant Manager (43) , Brand Advocate (41)

What are the pros of working at HGS according to real employee reviews?

"Work environment is good and friendly" ((in 135 reviews)); "very good environment and everything is good" ((in 132 reviews)); "Good people and teams mates." ((in 131 reviews)); "Good working environment you will get a lot of support from your team and seniors" ((in 100 reviews)); "Good training is going on" ((in 99 reviews))

What are the cons of working at HGS according to real employee reviews?

"Less salary and poor down" ((in 443 reviews)); "Poor management and will not appreciate hard work" ((in 213 reviews)); "Additionally the pay is low and unlivable but if you are desperate for a job work here" ((in 206 reviews)); "Pros are managers are the worst" ((in 86 reviews)); "Long hours but others everything else is good" ((in 25 reviews))

What are employees saying about HGS layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about HGS layoffs and their outlook for job security at HGS in 2026.

What are the top reviewed HGS locations?

Peoria , El Paso , Saint Louis , Jacksonville , Chicago , Atlanta , Austin , Waterloo , Roswell , New York , Louisville , Dallas , Creve Coeur , Warrenville , Jamaica , Houston , Texas City , San Angelo , Greenfield , Ontario , Tampa , Jersey City , Plainsboro , Princeton , Trenton , Farmington , Kingston , Lisle , Naperville , East Peoria

HGS reviews

3.3

54% would recommend to a friend

(5,011 total reviews)

Venkatesh Korla

71% approve of CEO

51% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

HGS has an employee rating of 3.3 out of 5 stars, based on 5,011 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HGS employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

5K reviews

3.0

Mar 14, 2018

customer service representative

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

very competitive salary and incentives

Cons

work life balance is quite poor and also the management and some leaders afre not professional

HGS Response

8y

Hi, We are sorry to hear about your unpleasant experience at HGS. We would like to learn more about your concern and make things better. Kindly email us at Talk2us@teamhgs.com so that we can discuss further.

4.0

Mar 14, 2018

Customer Relations Associate

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great team flexible schedules friendly people great management Teamwork

Cons

salary is too low rude customers poor ligthing Not many options for growth and development lots of turnover

HGS Response

8y

Hi, thank you for sharing your review. We value your feedback and would like to learn more about your specific situation. Please email us at Talk2us@teamhgs.com.

4.0

Mar 13, 2018

best place to work

Cro

Recommend

CEO approval

Business Outlook

Pros

supportive team .everything is fine

Cons

as of now nothing to mention

HGS Response

8y

Hi, thank you for sharing your experience at HGS. We're happy to hear that you have a supportive environment at HGS! We wish you all the best and have a great career at HGS:)

Viewing 4492 - 4494 of 5,011 Reviews

Top companies for "Compensation and Benefits" near you

IBM

3.6★Compensation & Benefits

Dell Technologies

3.5★Compensation & Benefits

Concentrix

3.6★Compensation & Benefits

Booz Allen Hamilton

3.7★Compensation & Benefits

Jobs at HGS

MNC COMPANY IS HIRING -DAY SHIFT

Senior Analyst Global WFM

HGS

HGS reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

customer service representative

Customer Relations Associate

best place to work

Top companies for "Compensation and Benefits" near you

Jobs at HGS

HGS reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

Top companies for "Compensation and Benefits" near you

HGS reviews FAQs

Jobs at HGS