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      HGS

      Engaged Employer

      HGS reviews

      3.3

      54% would recommend to a friend

      (5,012 total reviews)
      avatar

      Venkatesh Korla

      71% approve of CEO

      52% positive business outlook

      Ratings by demographic groups

      HGS has an employee rating of 3.3 out of 5 stars, based on 5,012 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HGS employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      5K reviews
      2.0
      May 23, 2015

      insurance customer service

      Customer care representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      starting pay is good and as long as your good you will get your pay increase.

      Cons

      HORRIBLE TRAINING AND HORRIBLE TRAINERS EVER! systems always going down, managers (and floor support) avoid sup calls or act busy and forget about you so your stuck with angry customers that give you bad surveys.

      2.0
      Apr 1, 2015

      Not something you'd want long-term

      Systems accountant
      Recommend
      CEO approval
      Business Outlook

      Pros

      The co-workers are great (most of the time), it's nice to have a set schedule, and the work is relatively easy.

      Cons

      They don't pay enough. Plus, with the exception of my specific team leader, I felt most of the TLs on my account didn't give a hoot. They weren't very helpful, and unless you sucked up to them they would basically ignore you. I also really hated the break lengths. 30 minutes is not enough time to eat and take care of other things like phone calls without having to shove all your food into your face. And if you're late, you get in trouble. We're not in high school and I feel that we shouldn't be treated like we are.

      5.0
      Mar 12, 2015

      I've worked here for about 6 months.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      good work experience. Gets you in the door

      Cons

      not good pay. High turnover

      Viewing 448 - 450 of 5,012 Reviews
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      ReviewsHGS reviews

      Glassdoor has 5,273 HGS reviews submitted anonymously by HGS employees. Read employee reviews and ratings on Glassdoor to decide if HGS is right for you.