Does HGS pay their employees well?

According to anonymously submitted Glassdoor reviews, HGS employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at HGS. This rating has been stable over the past 12 months.

How satisfied are employees working at HGS?

54% of HGS employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated HGS 3.1 out of 5 for work life balance, 3.2 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at HGS?

Customer Service Representative (683) , CRO (312) , Customer Service Representative (CSR) (164) , Team Leader (111) , Process Consultant (77) , Customer Service Advisor (63) , Customer Relationship Officer (60) , Customer Service (59) , Customer Service Associate (58) , Software Engineer (54) , Process Associate (53) , Associate (51) , Senior Process Consultant (47) , Assistant Manager (43) , Brand Advocate (41)

What are the pros of working at HGS according to real employee reviews?

"Work from home is good" ((in 201 reviews)); "Work environment is good and friendly" ((in 133 reviews)); "if you want exp iin call centre work here... people are great they offer food too lol" ((in 129 reviews)); "very good environment and everything is good" ((in 126 reviews)); "Good training and very supportive for career development" ((in 104 reviews))

What are the cons of working at HGS according to real employee reviews?

"Salary is less and not good" ((in 459 reviews)); "Poor management and will not appreciate hard work" ((in 217 reviews)); "Additionally the pay is low and unlivable but if you are desperate for a job work here" ((in 203 reviews)); "Pros are managers are the worst" ((in 88 reviews)); "Long hours but others everything else is good" ((in 29 reviews))

What are employees saying about HGS layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about HGS layoffs and their outlook for job security at HGS in 2026.

What are the top reviewed HGS locations?

Peoria , El Paso , Saint Louis , Jacksonville , Chicago , Atlanta , Austin , Waterloo , Roswell , New York , Louisville , Dallas , Creve Coeur , Warrenville , Jamaica , Houston , Texas City , San Angelo , Greenfield , Ontario , Tampa , Jersey City , Plainsboro , Princeton , Trenton , Farmington , Kingston , Lisle , Naperville , East Peoria

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HGS

HGS reviews

3.3

54% would recommend to a friend

(5,012 total reviews)

Venkatesh Korla

71% approve of CEO

52% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (5,012 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

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HGS has an employee rating of 3.3 out of 5 stars, based on 5,012 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HGS employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

5K reviews

3.0

Mar 11, 2015

Good company but less pay

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good company. Good working experience. Good infrastructure.

Cons

Very less salary according to the work load. Only join if no option left. Bad management.

3.0

Mar 6, 2015

Work is work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good co workers to be around

Cons

many advancement are based mainly on who you know and who your friends with rather then who is most deserving

4.0

Feb 25, 2015

Fun and Relaxing at times

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great people to work with and great benefits.

Cons

the lack of communication between supervisors

Viewing 451 - 453 of 5,012 Reviews

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Good company but less pay

Work is work

Fun and Relaxing at times

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