Does HGS pay their employees well?

According to anonymously submitted Glassdoor reviews, HGS employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at HGS. This rating has been stable over the past 12 months.

How satisfied are employees working at HGS?

54% of HGS employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated HGS 3.1 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at HGS?

Customer Service Representative (683) , CRO (312) , Customer Service Representative (CSR) (164) , Team Leader (111) , Process Consultant (77) , Customer Service Advisor (62) , Customer Relationship Officer (60) , Customer Service (59) , Customer Service Associate (59) , Software Engineer (54) , Process Associate (53) , Associate (51) , Senior Process Consultant (47) , Assistant Manager (43) , Brand Advocate (41)

What are the pros of working at HGS according to real employee reviews?

"Work environment is good and friendly" ((in 135 reviews)); "very good environment and everything is good" ((in 132 reviews)); "Good people and teams mates." ((in 131 reviews)); "Good working environment you will get a lot of support from your team and seniors" ((in 100 reviews)); "Good training is going on" ((in 99 reviews))

What are the cons of working at HGS according to real employee reviews?

"Less salary and poor down" ((in 443 reviews)); "Poor management and will not appreciate hard work" ((in 213 reviews)); "Additionally the pay is low and unlivable but if you are desperate for a job work here" ((in 206 reviews)); "Pros are managers are the worst" ((in 86 reviews)); "Long hours but others everything else is good" ((in 25 reviews))

What are employees saying about HGS layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about HGS layoffs and their outlook for job security at HGS in 2026.

What are the top reviewed HGS locations?

Peoria , El Paso , Saint Louis , Jacksonville , Chicago , Atlanta , Austin , Waterloo , Roswell , New York , Louisville , Dallas , Creve Coeur , Warrenville , Jamaica , Houston , Texas City , San Angelo , Greenfield , Ontario , Tampa , Jersey City , Plainsboro , Princeton , Trenton , Farmington , Kingston , Lisle , Naperville , East Peoria

HGS reviews

3.3

54% would recommend to a friend

(5,011 total reviews)

Venkatesh Korla

71% approve of CEO

51% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

HGS has an employee rating of 3.3 out of 5 stars, based on 5,011 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HGS employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

5K reviews

1.0

Feb 20, 2018

Worst company with big brand

Claims processor

Recommend

CEO approval

Business Outlook

Pros

Managers have no innovative minds. That's why they hire more people. If they will good salary .Then why employee will leave this company.Managers simply getting the hard work from employee with less salary.

Cons

Worst company with big brand . Managers have no innovative minds. That's why they hire more people. If they will good salary .Then why employee will leave this company.Managers simply getting the hard work from employee with less s

HGS Response

8y

Hi, We are sorry to hear about your unpleasant experience at HGS. We would like to learn more about your concern and make things better. Kindly email us at Talk2us@teamhgs.com so that we can discuss further.

4.0

Feb 20, 2018

Good place to work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Opportunities to learn new things

Cons

Salary is very low and no increment

HGS Response

8y

Hi,thank you for sharing your review. We believe in providing equal learning opportunities to all our employees and glad that you see the value in it as well.At the same time, we value your feedback and would like to learn more about your specific situation. Please email us at Talk2us@teamhgs.com

2.0

Feb 20, 2018

Poor

Customer support representative

Recommend

CEO approval

Business Outlook

Pros

Took over Mphasis company(mere side heights), so no difference

Cons

Poor HR management, poor salary

HGS Response

8y

Hi, We are very sorry you have had an unpleasant experience with us. We would like to discuss further about the issues you expressed in your review. Kindly leave a note to us at Talk2us@teamhgs.com.

Viewing 4510 - 4512 of 5,011 Reviews

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