Does HGS pay their employees well?

According to anonymously submitted Glassdoor reviews, HGS employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at HGS. This rating has been stable over the past 12 months.

How satisfied are employees working at HGS?

54% of HGS employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated HGS 3.1 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at HGS?

Customer Service Representative (683) , CRO (312) , Customer Service Representative (CSR) (164) , Team Leader (111) , Process Consultant (77) , Customer Service Advisor (62) , Customer Relationship Officer (60) , Customer Service (59) , Customer Service Associate (59) , Software Engineer (54) , Process Associate (53) , Associate (51) , Senior Process Consultant (47) , Assistant Manager (43) , Brand Advocate (41)

What are the pros of working at HGS according to real employee reviews?

"Work environment is good and friendly" ((in 135 reviews)); "very good environment and everything is good" ((in 132 reviews)); "Good people and teams mates." ((in 131 reviews)); "Good working environment you will get a lot of support from your team and seniors" ((in 100 reviews)); "Good training is going on" ((in 99 reviews))

What are the cons of working at HGS according to real employee reviews?

"Less salary and poor down" ((in 443 reviews)); "Poor management and will not appreciate hard work" ((in 213 reviews)); "Additionally the pay is low and unlivable but if you are desperate for a job work here" ((in 206 reviews)); "Pros are managers are the worst" ((in 86 reviews)); "Long hours but others everything else is good" ((in 25 reviews))

What are employees saying about HGS layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about HGS layoffs and their outlook for job security at HGS in 2026.

What are the top reviewed HGS locations?

Peoria , El Paso , Saint Louis , Jacksonville , Chicago , Atlanta , Austin , Waterloo , Roswell , New York , Louisville , Dallas , Creve Coeur , Warrenville , Jamaica , Houston , Texas City , San Angelo , Greenfield , Ontario , Tampa , Jersey City , Plainsboro , Princeton , Trenton , Farmington , Kingston , Lisle , Naperville , East Peoria

HGS reviews

3.3

54% would recommend to a friend

(5,011 total reviews)

Venkatesh Korla

71% approve of CEO

51% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (5,011 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

HGS has an employee rating of 3.3 out of 5 stars, based on 5,011 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HGS employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

5K reviews

5.0

Feb 26, 2018

Excellent

Technical support

Recommend

CEO approval

Business Outlook

Pros

Friendly working exerperience and environment is too good

Cons

As of now no challeanges

HGS Response

8y

Hi, thanks for your review. We at HGS are always striving towards being the best workplace and glad that you see the value in it as well. Have a wonderful career at HGS :)

3.0

Feb 24, 2018

Good place to come and go

Technical support engineer

Recommend

CEO approval

Business Outlook

Pros

Training period was good. Senior employers are really friendy. Even the manager Mr.Ganesh was friendly. Decent company for freshers.

Cons

No team outing rather there was no team meeting. Expected to get exactly in time and sometimes extend.

HGS Response

8y

Hi, thank you for sharing your review. We appreciate your employment with HGS and would like to hear more regarding the concern you have expressed. Please email us at talk2us@teamhgs.com

4.0

Feb 20, 2018

good place to work

Customer relationship executive

Recommend

CEO approval

Business Outlook

Pros

having an excellect growth opportunity.... and nice place to work

Cons

salary needs to be improved ,,,,,and nothing cons i can see as of now

Viewing 4507 - 4509 of 5,011 Reviews

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