Does HGS pay their employees well?

According to anonymously submitted Glassdoor reviews, HGS employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at HGS. This rating has been stable over the past 12 months.

How satisfied are employees working at HGS?

54% of HGS employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated HGS 3.1 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at HGS?

Customer Service Representative (683) , CRO (312) , Customer Service Representative (CSR) (164) , Team Leader (111) , Process Consultant (77) , Customer Service Advisor (62) , Customer Relationship Officer (60) , Customer Service (59) , Customer Service Associate (59) , Software Engineer (54) , Process Associate (53) , Associate (51) , Senior Process Consultant (47) , Assistant Manager (43) , Brand Advocate (41)

What are the pros of working at HGS according to real employee reviews?

"Remote work and work from home" ((in 203 reviews)); "Work environment is good and friendly" ((in 138 reviews)); "very good environment and everything is good" ((in 135 reviews)); "It’s flexible people are friendly and helpful" ((in 128 reviews)); "Good working environment you will get a lot of support from your team and seniors" ((in 106 reviews))

What are the cons of working at HGS according to real employee reviews?

"Less salary and poor down" ((in 442 reviews)); "Poor management and will not appreciate hard work" ((in 221 reviews)); "Additionally the pay is low and unlivable but if you are desperate for a job work here" ((in 203 reviews)); "Pros are managers are the worst" ((in 86 reviews)); "Long hours but others everything else is good" ((in 28 reviews))

What are employees saying about HGS layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about HGS layoffs and their outlook for job security at HGS in 2026.

What are the top reviewed HGS locations?

Peoria , El Paso , Saint Louis , Jacksonville , Chicago , Atlanta , Austin , Waterloo , Roswell , New York , Louisville , Dallas , Creve Coeur , Warrenville , Jamaica , Houston , Texas City , San Angelo , Greenfield , Ontario , Tampa , Jersey City , Plainsboro , Princeton , Trenton , Farmington , Kingston , Lisle , Naperville , East Peoria

HGS reviews

3.3

54% would recommend to a friend

(5,011 total reviews)

Venkatesh Korla

71% approve of CEO

51% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

HGS has an employee rating of 3.3 out of 5 stars, based on 5,011 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HGS employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

5K reviews

3.0

May 6, 2017

It was good. Good HR Policies..

Team leader

Recommend

CEO approval

Business Outlook

Pros

Free cab and good work life balance. It was a good company for fresher's..

Cons

A lot of work..can be upto 11-12 hours sometimes... It has odd shift timings.. Sometimes it becomes horrible..as they only provide one sided cabs..

HGS Response

8y

Hi, thanks for sharing your feedback. Glad to see that you are having a good work-life balance at HGS.At the same time, your feedback on one sided cab facility concerns us. We would like to learn more about this to make things better.Please write to us at Talk2us@teamhgs.com.

3.0

May 5, 2017

Not recommended

Assistant claim processing executive

Recommend

CEO approval

Business Outlook

Pros

Good environment 2 days leave in a month

Cons

night shift low pay no growth no hike

HGS Response

8y

Hi, thank you for sharing your review. Good to hear that you liked the environment at HGS. Due to certain business requirement sometimes the rotational shifts/night shifts are unavoidable. At HGS we believe in providing industry standard pay and equal growth opportunities to all our employees. However, your feedback concerns us. We would like to discuss with them further to make things better. Kindly write to us at Talk2us@teamhgs.com.

4.0

May 4, 2017

CRO

Cro

Recommend

CEO approval

Business Outlook

Pros

NGO Process and Samarthanam Process i worked

Cons

Team work And Team leader he will help

HGS Response

8y

Hi, thank you for your review. Glad to hear that you had a good experience at HGS. We wish you all the best and have a bright career at HGS:)

Viewing 4531 - 4533 of 5,011 Reviews

Top companies for "Compensation and Benefits" near you

IBM

3.6★Compensation & Benefits

Dell Technologies

3.5★Compensation & Benefits

Concentrix

3.6★Compensation & Benefits

Booz Allen Hamilton

3.7★Compensation & Benefits

Jobs at HGS

MNC COMPANY IS HIRING -DAY SHIFT

Senior Analyst Global WFM

HGS

HGS reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

It was good. Good HR Policies..

Not recommended

CRO

Top companies for "Compensation and Benefits" near you

Jobs at HGS

HGS reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

Top companies for "Compensation and Benefits" near you

HGS reviews FAQs

Jobs at HGS