Does HGS pay their employees well?

According to anonymously submitted Glassdoor reviews, HGS employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at HGS. This rating has been stable over the past 12 months.

How satisfied are employees working at HGS?

54% of HGS employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated HGS 3.1 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at HGS?

Customer Service Representative (683) , CRO (312) , Customer Service Representative (CSR) (164) , Team Leader (111) , Process Consultant (77) , Customer Service Advisor (63) , Customer Relationship Officer (60) , Customer Service (59) , Customer Service Associate (58) , Software Engineer (54) , Process Associate (53) , Associate (51) , Senior Process Consultant (47) , Assistant Manager (43) , Brand Advocate (41)

What are the pros of working at HGS according to real employee reviews?

"Work environment is good and friendly" ((in 135 reviews)); "No work pressure and good environment" ((in 133 reviews)); "It’s flexible people are friendly and helpful" ((in 125 reviews)); "Good training is going on" ((in 117 reviews)); "Good working environment and encouraging" ((in 100 reviews))

What are the cons of working at HGS according to real employee reviews?

"Less salary and poor down" ((in 454 reviews)); "Poor management and will not appreciate hard work" ((in 220 reviews)); "Additionally the pay is low and unlivable but if you are desperate for a job work here" ((in 203 reviews)); "Pros are managers are the worst" ((in 87 reviews)); "Long hours but others everything else is good" ((in 26 reviews))

What are employees saying about HGS layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about HGS layoffs and their outlook for job security at HGS in 2026.

What are the top reviewed HGS locations?

Peoria , El Paso , Saint Louis , Jacksonville , Chicago , Atlanta , Austin , Waterloo , Roswell , New York , Louisville , Dallas , Creve Coeur , Warrenville , Jamaica , Houston , Texas City , San Angelo , Greenfield , Ontario , Tampa , Jersey City , Plainsboro , Princeton , Trenton , Farmington , Kingston , Lisle , Naperville , East Peoria

HGS reviews

3.3

54% would recommend to a friend

(5,012 total reviews)

Venkatesh Korla

71% approve of CEO

51% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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HGS has an employee rating of 3.3 out of 5 stars, based on 5,012 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HGS employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

5K reviews

5.0

Jan 4, 2018

Good place to work

Cro

Recommend

CEO approval

Business Outlook

Pros

Good place to work

Cons

Main problem is the salary and there should be 2 days weekof

HGS Response

8y

Hi, thank you for your review. We are pleased to hear that you are enjoying the work environment at HGS. We believe in providing industry standard remuneration to all our employees. and the weekly off is set as per the process requirement. However, we understand your concern. Request you to write to us at Talk2us@teamhgs.com, so that we can discuss further on this.

4.0

Jan 4, 2018

Good Environmemt

Cro

Recommend

CEO approval

Business Outlook

Pros

Growing BPO sector can be make good apportunities for the company to grow more.

Cons

Carier growth is not enough faster, it takes a long time to take stable position.

HGS Response

8y

Hi, thank you for leaving your review. At HGS, we ensure equal growth/career opportunities are provided to our employees. However, we understand your concern. We would like to learn more about this to make things better for our employees.Requesting you to write to us at Talk2us@teamhgs.com.

4.0

Jan 4, 2018

Good company

Cro

Recommend

CEO approval

Business Outlook

Pros

HGS gives best opportunity to the people for getting some salry.

Cons

HGS not providing good salry as compare to the employee's work.

HGS Response

8y

Hi, thank you for your review. We believe in providing industry standard remuneration to all our employees. At the same time, your feedback concerns us. We would like to discuss them further. Kindly leave a note to us at Talk2us@teamhgs.com.

Viewing 4567 - 4569 of 5,012 Reviews

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