Does HGS pay their employees well?

According to anonymously submitted Glassdoor reviews, HGS employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at HGS. This rating has been stable over the past 12 months.

How satisfied are employees working at HGS?

54% of HGS employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated HGS 3.1 out of 5 for work life balance, 3.2 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at HGS?

Customer Service Representative (683) , CRO (312) , Customer Service Representative (CSR) (164) , Team Leader (111) , Process Consultant (77) , Customer Service Advisor (63) , Customer Relationship Officer (60) , Customer Service (59) , Customer Service Associate (58) , Software Engineer (54) , Process Associate (53) , Associate (51) , Senior Process Consultant (47) , Assistant Manager (43) , Brand Advocate (41)

What are the pros of working at HGS according to real employee reviews?

"Good team and work from home" ((in 202 reviews)); "It’s flexible people are friendly and helpful" ((in 133 reviews)); "Good work environment and flexible" ((in 127 reviews)); "VERY GOOD ENVIRONMENT IN THIS COMPANY" ((in 126 reviews)); "Good training is going on" ((in 105 reviews))

What are the cons of working at HGS according to real employee reviews?

"Less salary and poor down" ((in 447 reviews)); "Poor management and will not appreciate hard work" ((in 220 reviews)); "Additionally the pay is low and unlivable but if you are desperate for a job work here" ((in 201 reviews)); "Pros are managers are the worst" ((in 84 reviews)); "No work life balance and pressure" ((in 70 reviews))

What are employees saying about HGS layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about HGS layoffs and their outlook for job security at HGS in 2026.

What are the top reviewed HGS locations?

Peoria , El Paso , Saint Louis , Jacksonville , Chicago , Atlanta , Austin , Waterloo , Roswell , New York , Louisville , Dallas , Creve Coeur , Warrenville , Jamaica , Houston , Texas City , San Angelo , Greenfield , Ontario , Tampa , Jersey City , Plainsboro , Princeton , Trenton , Farmington , Kingston , Lisle , Naperville , East Peoria

HGS reviews

3.3

54% would recommend to a friend

(5,012 total reviews)

Venkatesh Korla

71% approve of CEO

52% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (5,012 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

HGS has an employee rating of 3.3 out of 5 stars, based on 5,012 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HGS employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

5K reviews

5.0

Nov 29, 2017

Good

Mis executive

Recommend

CEO approval

Business Outlook

Pros

Good oppurtunity less work pressure

Cons

Poor Salary Less benefits slow growth

HGS Response

8y

Hi, thank you for sharing your feedback. Here at HGS, we believe in providing industry standard pay and equal growth opportunities to all our employees. At the same time, your feedback concerns us. Requesting you to send a note to us at Talk2us@teamhgs.com so that we can discuss further on this and see how we can make things better.

5.0

Nov 28, 2017

Salary

Technical support

Recommend

CEO approval

Business Outlook

Pros

Good company to start carrier. Stable projects and have job security. Great place to learn.

Cons

Very less salary compared to market.

HGS Response

8y

Hi, glad to hear that you found HGS a good company to start the career and a great place to learn. We believe in providing industry standard pay to all our employees.At the same time, your feedback on low salary and management concerns us. We at HGS are always striving towards being the best workplace and your feedback is very valuable in this regard. Please write to us at talk2us@teamhgs.com.

4.0

Nov 28, 2017

good

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

salary was good as a fresher.

Cons

environment and flow of calls

HGS Response

7y

Thank you for taking the time to offer your feedback. We truly believe that our employees are our greatest asset, and we are always looking at ways to help our team to develop, learn and grow. We wish you success now and always. :)

Viewing 4597 - 4599 of 5,012 Reviews

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