Does HGS pay their employees well?

According to anonymously submitted Glassdoor reviews, HGS employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at HGS. This rating has been stable over the past 12 months.

How satisfied are employees working at HGS?

54% of HGS employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated HGS 3.1 out of 5 for work life balance, 3.2 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at HGS?

Customer Service Representative (683) , CRO (312) , Customer Service Representative (CSR) (164) , Team Leader (111) , Process Consultant (77) , Customer Service Advisor (63) , Customer Relationship Officer (60) , Customer Service (59) , Customer Service Associate (58) , Software Engineer (54) , Process Associate (53) , Associate (51) , Senior Process Consultant (47) , Assistant Manager (43) , Brand Advocate (41)

What are the pros of working at HGS according to real employee reviews?

"Good team and work from home" ((in 202 reviews)); "It’s flexible people are friendly and helpful" ((in 133 reviews)); "Good work environment and flexible" ((in 127 reviews)); "VERY GOOD ENVIRONMENT IN THIS COMPANY" ((in 126 reviews)); "Good training is going on" ((in 105 reviews))

What are the cons of working at HGS according to real employee reviews?

"Less salary and poor down" ((in 447 reviews)); "Poor management and will not appreciate hard work" ((in 220 reviews)); "Additionally the pay is low and unlivable but if you are desperate for a job work here" ((in 201 reviews)); "Pros are managers are the worst" ((in 84 reviews)); "No work life balance and pressure" ((in 70 reviews))

What are employees saying about HGS layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about HGS layoffs and their outlook for job security at HGS in 2026.

What are the top reviewed HGS locations?

Peoria , El Paso , Saint Louis , Jacksonville , Chicago , Atlanta , Austin , Waterloo , Roswell , New York , Louisville , Dallas , Creve Coeur , Warrenville , Jamaica , Houston , Texas City , San Angelo , Greenfield , Ontario , Tampa , Jersey City , Plainsboro , Princeton , Trenton , Farmington , Kingston , Lisle , Naperville , East Peoria

HGS reviews

3.3

54% would recommend to a friend

(5,012 total reviews)

Venkatesh Korla

71% approve of CEO

52% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

HGS has an employee rating of 3.3 out of 5 stars, based on 5,012 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HGS employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

5K reviews

5.0

Dec 3, 2017

Empoyee centric organisation. Takes cares of emoloyee needs .

Deputy manager

Recommend

CEO approval

Business Outlook

Pros

Great place to work with Hgs. Company having a dedicated team to look after employees benefits.very fast to settle employee grievances.

Cons

None as of now

HGS Response

8y

Hi, thank you for sharing your review. We are pleased to hear that you are enjoying the workplace at HGS. People like you have made HGS a wonderful place to be with. We wish you all the best and have a great career at HGS!

2.0

Dec 3, 2017

Good

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Provides training to groom

Cons

Less hike in salary provided by HGS

HGS Response

8y

Hi, thanks for your feedback. At HGS, we believe in providing industry standard pay. We are very sorry to hear about your unpleasant experience. Please write to us at talk2us@teamhgs.com so that we can understand your concern better.

5.0

Dec 2, 2017

HGS chiswick

Customer service

Recommend

CEO approval

Business Outlook

Pros

My role was to deal with all enquiries from customers.

Cons

some customers was very rude but as customer service role , with most of skills and experiences I was polite , quiet , understood their needs.

HGS Response

8y

Hi, thank you for your review. We appreciate you for sharing your feedback regarding your employment at HGS. Wish you all the best in your future endeavors.

Viewing 4594 - 4596 of 5,012 Reviews

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Empoyee centric organisation. Takes cares of emoloyee needs .

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