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      HGS

      Engaged Employer

      HGS reviews

      3.3

      54% would recommend to a friend

      (5,012 total reviews)
      avatar

      Venkatesh Korla

      71% approve of CEO

      52% positive business outlook

      Ratings by demographic groups

      HGS has an employee rating of 3.3 out of 5 stars, based on 5,012 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HGS employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      5K reviews
      1.0
      Jan 14, 2017

      Don't bother

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good co-workers, ok job itself.

      Cons

      You start not much above minimum wage. The pay is not 'decent' compared to other CSR jobs you can find. This place takes people in, trains them, and then as soon as they hit a certain mark of hours they've missed, they're gone. No doctor's note. No lenience, your schedule can't be adjusted after it's set in stone, even if it's a major life event/emergency that requires it. . Avoid this place like the plague.

      avatar
      HGS Response
      8y
      Hi, thank you for sharing your review. We are sorry to hear about your unpleasant experience at HGS. We certainly do not want any of our employees to feel undervalued and we do our best to address issues that are brought to us while working to make things better. Please help us in understanding your concerns better by writing to us at Talk2us@teamhgs.com. We would love to hear your feedback regarding your employment with HGS
      2.0
      Jan 12, 2017

      Work Exp. with HGS

      L2 support engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Big organization. If someone willing to spent 5-6 yrs without expectation, then its perfect to grow up the career.

      Cons

      salary issue, food issue, growth is very slow

      avatar
      HGS Response
      8y
      Hi, we feel disappointed to hear that you are not happy with few of the aspects at HGS. We believe in providing equal growth opportunities, and industry standard remuneration to all our employees. However, your feedback concerns us. We would like to discuss more on this while we work to make things better. Kindly leave a note to us at Talk2us@teamhgs.com.
      3.0
      Jan 12, 2017

      Meh

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great people,okay benifits, lifestyle sucks bc they make u work till 1 am. if you want exp iin call centre work here... people are great they offer food too lol

      Cons

      The wage isnt to competitive, other call centers provide more pays while this one is pretty low.

      avatar
      HGS Response
      8y
      Hi, thank you for sharing your very valuable feedback. We want to learn more about your experience to improve the HGS experience for all our employees. Please provide further details by connecting with us @ talk2us@teamhgs.com.
      Viewing 4603 - 4605 of 5,012 Reviews
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      ReviewsHGS reviews

      Glassdoor has 5,273 HGS reviews submitted anonymously by HGS employees. Read employee reviews and ratings on Glassdoor to decide if HGS is right for you.