Does HGS pay their employees well?

According to anonymously submitted Glassdoor reviews, HGS employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at HGS. This rating has been stable over the past 12 months.

How satisfied are employees working at HGS?

54% of HGS employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated HGS 3.1 out of 5 for work life balance, 3.2 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at HGS?

Customer Service Representative (683) , CRO (312) , Customer Service Representative (CSR) (164) , Team Leader (111) , Process Consultant (77) , Customer Service Advisor (62) , Customer Relationship Officer (60) , Customer Service (58) , Customer Service Associate (58) , Software Engineer (54) , Process Associate (53) , Associate (51) , Senior Process Consultant (47) , Assistant Manager (43) , Brand Advocate (41)

What are the pros of working at HGS according to real employee reviews?

"Work from home and flexible schedule" ((in 212 reviews)); "Friendly nature good environment better place to work" ((in 137 reviews)); "Good people and teams mates." ((in 129 reviews)); "Work environment is good and friendly" ((in 125 reviews)); "Good working environment you will get a lot of support from your team and seniors" ((in 105 reviews))

What are the cons of working at HGS according to real employee reviews?

"Less salary and poor down" ((in 455 reviews)); "Poor management and will not appreciate hard work" ((in 221 reviews)); "Additionally the pay is low and unlivable but if you are desperate for a job work here" ((in 215 reviews)); "Pros are managers are the worst" ((in 85 reviews)); "Long hours but others everything else is good" ((in 26 reviews))

What are employees saying about HGS layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about HGS layoffs and their outlook for job security at HGS in 2026.

What are the top reviewed HGS locations?

Peoria , El Paso , Saint Louis , Jacksonville , Chicago , Atlanta , Austin , Waterloo , Roswell , New York , Louisville , Dallas , Creve Coeur , Warrenville , Jamaica , Houston , Texas City , San Angelo , Greenfield , Ontario , Tampa , Jersey City , Plainsboro , Princeton , Trenton , Farmington , Kingston , Lisle , Naperville , East Peoria

HGS reviews

3.3

54% would recommend to a friend

(5,009 total reviews)

Venkatesh Korla

71% approve of CEO

52% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.2

Culture & values

3.1

Work/Life balance

3.1

Career opportunities

2.9

Senior management

2.9

Compensation and benefits

HGS has an employee rating of 3.3 out of 5 stars, based on 5,009 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HGS employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

5K reviews

3.0

Apr 10, 2017

Network Administrator

Network administrator

Recommend

CEO approval

Business Outlook

Pros

Good work environment with a restrained growth.

Cons

You have to have more customer service skills rather than technical skills

HGS Response

8y

Hi, Thanks for your review. Good to see that you enjoyed the work environment at HGS. We aim in providing equal growth opportunities to all our employees. At the same time, we appreciate your valuable feedback. We would like to learn more to make HGS a better place to grow. Please leave a note to us at Talk2us@teamhgs.com.

4.0

Apr 7, 2017

Great place to be

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

It was great team work and managers were very helpful, good pay and good team working

Cons

Can't progress to the next level

HGS Response

8y

Hi, thank you for your review. We are pleased to hear that you had a great team to work with at HGS. We believe in providing equal growth and opportunities to all our employees. However, your feedback concerns us. Please help us in understanding the issue better to make HGS a better place to grow. Kindly leave a note to us at Talk2us@teamhgs.com

1.0

Apr 7, 2017

TSE

Technical support representative

Recommend

CEO approval

Business Outlook

Pros

nothing low salry no growth no work life balance

Cons

BEWARE every thing about this meryside heights HGS is life threntning

HGS Response

8y

Hi, thank you for sharing your review. We hear you and we definitely do not want employees like you to feel under-valued. Your feedback concerns us.We'd like to learn more about your specific situation and make things right.Kindly write to us at Talk2us@teamhgs.com.

Viewing 4735 - 4737 of 5,009 Reviews

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HGS

HGS reviews

Ratings by category

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Network Administrator

Great place to be

TSE

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