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      HGS

      Engaged Employer

      HGS reviews

      3.3

      54% would recommend to a friend

      (5,012 total reviews)
      avatar

      Venkatesh Korla

      71% approve of CEO

      51% positive business outlook

      Ratings by demographic groups

      HGS has an employee rating of 3.3 out of 5 stars, based on 5,012 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HGS employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      5K reviews
      1.0
      Apr 9, 2016

      HGS interactive - worst place

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      There are absolutely no pros for HGS interactive except that it is located above vashi railway station. but that is too little a benefit for the worst experience within the company

      Cons

      For starters there is no company called HGS interactive, it is just a loss making division that HGS has opened to all in-house so called digital work. There are no decent clients that will add worthiness to your work portfolio. So if you are even little ambitious this is not the place for you. The place is dictated by one person who has the worst managerial skills and has no knowledge of the digital industry. he follows dishonest ways and makes work life miserable. There is no culture in this 40 member team.

      1.0
      Dec 1, 2016

      HGS Team Manager

      Team manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      There are no benefits of working at this company in the UK.

      Cons

      Horrible company to work for. The CCMs are useless! Poor management. Really bad Site managers across all 3 sites(Chiswick, Preston & Selkirk). DON'T MAKE A MISTAKE OF JOINING THIS ORGANISATION! They don't follow employment law and have been taken to tribunal often for troubling employees.

      3.0
      Apr 14, 2016

      Easy role to get, easy role to leave.

      Customer service advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      *Very easy application, assessment centre and score criteria for the role. To the degree any one with a good grasp of English could get the role. *Good Career Progression options (but take note - NOT PAY) with new campaigns.

      Cons

      *Average Tenure is no more than a few months. *Pay is ridiculously low for the performance they expect. With new contracts, they have made it basically minimum wage. No paid breaks or sick days. *No incentive to do more than what is required. You are not rewarded for delivering above average performance. *If you don't meet stats, or preform, they can give during the extended six months probation just a weeks notice. *Extremely strict adherence roles, to the degree you have to ask permission to go to the lavatories. As someone who has a degree, this isn't something I'd ever expect. No dignity at all.

      Viewing 475 - 477 of 5,012 Reviews
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      ReviewsHGS reviews

      Glassdoor has 5,273 HGS reviews submitted anonymously by HGS employees. Read employee reviews and ratings on Glassdoor to decide if HGS is right for you.