Does HGS pay their employees well?

According to anonymously submitted Glassdoor reviews, HGS employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at HGS. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at HGS?

54% of HGS employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated HGS 3.1 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at HGS?

Customer Service Representative (682) , CRO (312) , Customer Service Representative (CSR) (164) , Team Leader (111) , Process Consultant (77) , Customer Service Advisor (62) , Customer Relationship Officer (60) , Customer Service (58) , Customer Service Associate (58) , Software Engineer (54) , Process Associate (53) , Associate (51) , Senior Process Consultant (47) , Assistant Manager (43) , Brand Advocate (41)

What are the pros of working at HGS according to real employee reviews?

"Work from home is good" ((in 205 reviews)); "Good work environment and flexible" ((in 135 reviews)); "Good people and teams mates." ((in 132 reviews)); "Friendly nature good environment better place to work" ((in 124 reviews)); "Good training is going on" ((in 104 reviews))

What are the cons of working at HGS according to real employee reviews?

"Less salary and poor down" ((in 461 reviews)); "Poor management and will not appreciate hard work" ((in 219 reviews)); "Additionally the pay is low and unlivable but if you are desperate for a job work here" ((in 203 reviews)); "Pros are managers are the worst" ((in 84 reviews)); "Long hours but others everything else is good" ((in 27 reviews))

What are employees saying about HGS layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about HGS layoffs and their outlook for job security at HGS in 2026.

What are the top reviewed HGS locations?

Peoria , El Paso , Saint Louis , Jacksonville , Chicago , Atlanta , Austin , Waterloo , Roswell , New York , Louisville , Dallas , Creve Coeur , Warrenville , Jamaica , Houston , Texas City , San Angelo , Greenfield , Ontario , Tampa , Jersey City , Plainsboro , Princeton , Trenton , Farmington , Kingston , Lisle , Naperville , East Peoria

HGS reviews

3.3

54% would recommend to a friend

(5,007 total reviews)

Venkatesh Korla

69% approve of CEO

51% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (5,007 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

HGS has an employee rating of 3.3 out of 5 stars, based on 5,007 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HGS employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

5K reviews

4.0

Dec 21, 2025

Good Work Culture

Senior manager, analytics

Recommend

CEO approval

Business Outlook

Pros

1. Good Management 2. Progressive Thoughts 3. Transparency

Cons

1. Longer delay and turn around

HGS Response

4mo

Thank you for your feedback and for your long association with HGS. We’re glad you value the management and culture. For any further concerns, please feel free to reach out to us at talk2us@teamhgs.com.

4.0

Dec 19, 2025

Good Work environment

Finance

Recommend

CEO approval

Business Outlook

Pros

Competitive pay, good employee engagement

Cons

Saturdays are working , it would be good if it is 5 days working a week

HGS Response

6mo

Thank you for your feedback. We’re glad you like the work environment and engagement at HGS. Your suggestions are noted and for any further inputs, please reach us at Talk2us@teamhgs.com.

3.0

Dec 16, 2025

Finance and accounts

Associate

Recommend

CEO approval

Business Outlook

Pros

Better for kick start your career and learning

Cons

Less pay Less RnR More work pressure Politics No work life balance

HGS Response

6mo

Thank you for your feedback. We’re glad HGS supported your learning and career start. We appreciate and for any concerns, please contact Talk2Us@teamhgs.com.

Viewing 46 - 48 of 5,007 Reviews

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Jobs at HGS

Pracovník úklidu – Hpp Rokycany

Rokycany

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Pracovník ce úklidu Úžice (150 Kč h možnost příspěvku na dopravu)

Úžice

·

CZK 150 - CZK 150 /hr

(Employer provided)

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Skladový Manipulant – 200 Kč h

Kostelec nad Černými Lesy

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CZK 200 - CZK 200 /hr

(Employer provided)

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Pracovník Ce Úklidu 150kč h

Lidice

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Pracovník ce úklidu Slaný

Slaný

·

CZK 135 - CZK 135 /hr

(Employer provided)

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