Does HGS pay their employees well?

According to anonymously submitted Glassdoor reviews, HGS employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at HGS. This rating has been stable over the past 12 months.

How satisfied are employees working at HGS?

54% of HGS employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated HGS 3.1 out of 5 for work life balance, 3.2 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at HGS?

Customer Service Representative (682) , CRO (312) , Customer Service Representative (CSR) (164) , Team Leader (111) , Process Consultant (77) , Customer Service Advisor (62) , Customer Relationship Officer (60) , Customer Service (58) , Customer Service Associate (58) , Software Engineer (54) , Process Associate (53) , Associate (51) , Senior Process Consultant (47) , Assistant Manager (43) , Brand Advocate (41)

What are the pros of working at HGS according to real employee reviews?

"Work From Home and flexible hours" ((in 210 reviews)); "Good people and teams mates." ((in 134 reviews)); "Friendly nature good environment better place to work" ((in 129 reviews)); "Good work environment and flexible" ((in 128 reviews)); "Good training is going on" ((in 110 reviews))

What are the cons of working at HGS according to real employee reviews?

"Less salary and poor down" ((in 446 reviews)); "Poor management and will not appreciate hard work" ((in 222 reviews)); "Additionally the pay is low and unlivable but if you are desperate for a job work here" ((in 212 reviews)); "Pros are managers are the worst" ((in 86 reviews)); "Poor communication internally" ((in 24 reviews))

What are employees saying about HGS layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about HGS layoffs and their outlook for job security at HGS in 2026.

What are the top reviewed HGS locations?

Peoria , El Paso , Saint Louis , Jacksonville , Chicago , Atlanta , Austin , Waterloo , Roswell , New York , Louisville , Dallas , Creve Coeur , Warrenville , Jamaica , Houston , Texas City , San Angelo , Greenfield , Ontario , Tampa , Jersey City , Plainsboro , Princeton , Trenton , Farmington , Kingston , Lisle , Naperville , East Peoria

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HGS

HGS reviews

3.3

54% would recommend to a friend

(5,008 total reviews)

Venkatesh Korla

71% approve of CEO

52% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.2

Culture & values

3.1

Work/Life balance

3.1

Career opportunities

2.9

Senior management

2.9

Compensation and benefits

HGS has an employee rating of 3.3 out of 5 stars, based on 5,008 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HGS employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

5K reviews

4.0

Aug 10, 2015

company profile

Support

Recommend

CEO approval

Business Outlook

Pros

nice company for freshers. good opportunity. future opportunities. lot of support by seniors. leaves when requested nice company for freshers. good opportunity. future opportunities. lot of support by seniors. leaves when requested

Cons

no cons. it is one of good companies. spread across globe. no cons. it is one of good companies. spread across globe. no cons. it is one of good companies. spread across globe.

3.0

Jul 31, 2015

No work life balance

Instructional designer

Recommend

CEO approval

Business Outlook

Pros

Good salary Good environment Nice senior management

Cons

Depending on the project, work life balance may change.

5.0

Jul 31, 2015

It's a good company and will get a time to enjoyment also.

Customer care executive

Recommend

CEO approval

Business Outlook

Pros

No work pressure and good supportive managers and colleagues. Good working environment.

Cons

Salary is very less compare to other companies and will not get leaves on time

Viewing 4837 - 4839 of 5,008 Reviews

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Jobs at HGS

Remote Customer Sales Representative

Remote Customer Sales Representative

Remote Customer Sales Representative

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HGS

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No work life balance

It's a good company and will get a time to enjoyment also.

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