Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      HGS

      Engaged Employer

      HGS reviews

      3.3

      54% would recommend to a friend

      (5,007 total reviews)
      avatar

      Venkatesh Korla

      71% approve of CEO

      52% positive business outlook

      Ratings by demographic groups

      HGS has an employee rating of 3.3 out of 5 stars, based on 5,007 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HGS employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      5K reviews
      2.0
      May 23, 2015

      insurance customer service

      Customer care representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      starting pay is good and as long as your good you will get your pay increase.

      Cons

      HORRIBLE TRAINING AND HORRIBLE TRAINERS EVER! systems always going down, managers (and floor support) avoid sup calls or act busy and forget about you so your stuck with angry customers that give you bad surveys.

      1.0
      May 22, 2015

      What you see during training is different once you

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      salaries are deposited to the atms as per schedule

      Cons

      The people in the account that I've been was not that nice and they are always so demanding, even to the point that they are ordering mandatory overtime that is against the labor code. Most of the overtimes are not being paid. No time for career growth

      4.0
      May 22, 2015

      An excellent place to work!

      Technical support
      Recommend
      CEO approval
      Business Outlook

      Pros

      Cool Managers and Team Leads, Easy going Work, No specified targets, Varied shift timings, Free Transport facility, Excellent location, Friendly work culture.

      Cons

      Gross Salary is less compared to what other BPO's provide for the same designation. Incentives and perks are extremely low and is difficult to get. No non veg food available in the cafeteria, sometimes food might be of questionable quality.

      Viewing 4861 - 4863 of 5,007 Reviews
      Related searches: HGS jobs | HGS salaries | HGS benefits | HGS interviews
      ReviewsHGS reviews

      Glassdoor has 5,268 HGS reviews submitted anonymously by HGS employees. Read employee reviews and ratings on Glassdoor to decide if HGS is right for you.