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      HGS

      Engaged Employer

      HGS reviews

      3.3

      54% would recommend to a friend

      (5,007 total reviews)
      avatar

      Venkatesh Korla

      71% approve of CEO

      52% positive business outlook

      Ratings by demographic groups

      HGS has an employee rating of 3.3 out of 5 stars, based on 5,007 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HGS employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      5K reviews
      3.0
      Jun 6, 2015

      Customer service representative

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      plenty of hours, pay is good overall, plus regular full time benefits such as health insurance, 401k, and holiday pay. Also 300$ recommend a friend bonus is a plus.

      Cons

      Office job, extremely repetitive, management usually ends up not doing their part, but really just depends on your team lead.

      5.0
      Jun 5, 2015

      customers service

      Customer service
      Recommend
      CEO approval
      Business Outlook

      Pros

      Best flexible working hours very nice bosses happy to work there very nice staff , a very friendly environment happy happy

      Cons

      Make you work days off when it's necessary, cover someone's shift, computers system goes down about to make a sale and the system dies call customer back

      1.0
      Jun 2, 2015

      If you need a job they will hire you!

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      They will hire anybody off the street. If you need a job you will 100% get one here as long as you agree to work anytime between 6:00am-2:00am, 365 days/year.

      Cons

      Went from 9 hour shifts to 7 hour shifts without notice even though they send out hundreds of emails about nothing on a daily basis and they are still rolling out new classes of trainees. My shifts have been different start time/ end times its never been consistent. The "family" atmosphere they speak of is nonexistent. My advice to you is, if you have a car, go to Nordia in Orillia. The pay is way better and cash bonuses for things like average handle time etc. This place treats you like you need the job, not they need you - even if your scores are amazing, you will not get a raise!!

      Viewing 4858 - 4860 of 5,007 Reviews
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      ReviewsHGS reviews

      Glassdoor has 5,268 HGS reviews submitted anonymously by HGS employees. Read employee reviews and ratings on Glassdoor to decide if HGS is right for you.