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      HGS

      Engaged Employer

      HGS reviews

      3.3

      54% would recommend to a friend

      (5,007 total reviews)
      avatar

      Venkatesh Korla

      71% approve of CEO

      52% positive business outlook

      Ratings by category

      3.5

      Diversity & inclusion

      3.2

      Culture & values

      3.1

      Work/Life balance

      3.1

      Career opportunities

      2.9

      Senior management

      2.9

      Compensation and benefits

      HGS has an employee rating of 3.3 out of 5 stars, based on 5,007 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HGS employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      5K reviews
      3.0
      Jan 6, 2016

      Low salary

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Chilled out job, no work pressure.

      Cons

      Doesn't Pay what was said in the offer letter, Team leaders try to fix the issue but know support from the so called manager.

      3.0
      Jan 3, 2016

      New to BPO? Try to start here

      Level iii technical support representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      *The facts here were based from my experience four years back with the particular account Trainers are very approachable Good workplace You're entitled to a buffet if it's your birth month Very youthful team members If you are a working student, you can select your fixed schedule for as long as you are meeting their passing stats.

      Cons

      *The facts here were based from my experience four years back with the particular account Some equipments were not working (work stations, Avaya, etc) Entry of food to the production floor is strictly prohibited Internet connection from the kiosks were soooooooooooooooooooooooooooooo slow. Only FIVE minutes of personal break, and the division of breaks appear to be very short "Politics" among leaders and employee promotion Approval of vacation leaves takes a month or even longer than a month, you'll just be surprised that your leave was not granted and you have to move it to another date then the long processing follows again. Getting weekend-offs are very rare (performance-based) Some employees are not considerate in all aspects If you are a working student, they are not considerate whether if you have an exam or not even if you ask the SMs directly in a decent manner for a one-day leave, or worse, you'll be asked to choose between your work or your studies.

      3.0
      Dec 31, 2015

      good company

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good management,good Things to learn for freshers

      Cons

      Salary is very low.Even security earns guard more then us.

      Viewing 4867 - 4869 of 5,007 Reviews
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      ReviewsHGS reviews

      Glassdoor has 5,268 HGS reviews submitted anonymously by HGS employees. Read employee reviews and ratings on Glassdoor to decide if HGS is right for you.