Does HGS pay their employees well?

According to anonymously submitted Glassdoor reviews, HGS employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at HGS. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at HGS?

54% of HGS employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated HGS 3.1 out of 5 for work life balance, 3.2 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at HGS?

Customer Service Representative (682) , CRO (312) , Customer Service Representative (CSR) (164) , Team Leader (111) , Process Consultant (77) , Customer Service Advisor (62) , Customer Relationship Officer (60) , Customer Service (58) , Customer Service Associate (58) , Software Engineer (54) , Process Associate (53) , Associate (51) , Senior Process Consultant (47) , Assistant Manager (43) , Brand Advocate (41)

What are the pros of working at HGS according to real employee reviews?

"Work from home and flexible schedule" ((in 202 reviews)); "good people in the work groups" ((in 134 reviews)); "Good work environment and flexible" ((in 133 reviews)); "Friendly nature good environment better place to work" ((in 133 reviews)); "Good training is going on" ((in 102 reviews))

What are the cons of working at HGS according to real employee reviews?

"Poor management and will not appreciate hard work" ((in 226 reviews)); "Additionally the pay is low and unlivable but if you are desperate for a job work here" ((in 205 reviews)); "Pros are managers are the worst" ((in 85 reviews)); "Long hours but others everything else is good" ((in 27 reviews)); "Poor communication internally" ((in 24 reviews))

What are employees saying about HGS layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about HGS layoffs and their outlook for job security at HGS in 2026.

What are the top reviewed HGS locations?

Peoria , El Paso , Saint Louis , Jacksonville , Chicago , Atlanta , Austin , Waterloo , Roswell , New York , Louisville , Dallas , Creve Coeur , Warrenville , Jamaica , Houston , Texas City , San Angelo , Greenfield , Ontario , Tampa , Jersey City , Plainsboro , Princeton , Trenton , Farmington , Kingston , Lisle , Naperville , East Peoria

HGS reviews

3.3

54% would recommend to a friend

(5,007 total reviews)

Venkatesh Korla

71% approve of CEO

52% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

HGS has an employee rating of 3.3 out of 5 stars, based on 5,007 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HGS employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

5K reviews

3.0

Jul 10, 2015

This job is best platform for fresher

Associate

Recommend

CEO approval

Business Outlook

Pros

Good bpo industry and good salary for fresher's..... People who expect international environment they can get here and they can learn us health care process

Cons

Their is no future for experienced and we cont expect more after 2 years .... Apart from health care we can't learn more ....

5.0

Jul 9, 2015

Employer that retains most and values best employees

Recruitment associate

Recommend

CEO approval

Business Outlook

Pros

1. People are fun to work with. 2. Environment is less stressful. 3. Pay, incentives and benefits are great. 4. There is always an opening for promotion. 5. A retirement plan awaits loyal employees. 6. Core skills are enhanced best and new skills are introduced. 7. Yearly appraisal for salary increase.

Cons

May be isolated to me: Proximity from home.

2.0

Jul 8, 2015

Worst company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

There is three category of unemployment and third category is underpaid employs.

Cons

under paid, work load, no facilities, no weekoff

Viewing 4897 - 4899 of 5,007 Reviews

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