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      HGS

      Engaged Employer

      HGS reviews

      3.3

      54% would recommend to a friend

      (5,007 total reviews)
      avatar

      Venkatesh Korla

      71% approve of CEO

      52% positive business outlook

      Ratings by demographic groups

      HGS has an employee rating of 3.3 out of 5 stars, based on 5,007 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HGS employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      5K reviews
      4.0
      Feb 8, 2015

      family oriented

      Lead associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      You can move quite quickly in this company depending on your willingness to exceed what is required from you. You do get your holidays depending on your performance within the company and seniority. They have fun days during the year to keep it fun and light for the employees.

      Cons

      You don't always get what you want, but who does. There is a lot of favoritism within the team leads and who they want on there team. Be ready for training all throughout your time there it is mandatory to keep up with the fast tracks during the year. (it is really not all that bad)

      2.0
      Feb 7, 2015

      Did it all within 3 years

      Team leader
      Recommend
      CEO approval
      Business Outlook

      Pros

      Country manager was cool, good health care. Thats pretty much it the turn over rate in this place is too high

      Cons

      Wrking in Jamaica for them you are only paid a fraction of what u would make if you were working in the US.. eg. The avg care rep gets about 10 to 12 USD per hour in the states keeping in mind that a care rep is the lowest level of staff. In the Jamaica offices Team Leads make 500 JMD per hour which is equal to less than 5 USD beacuse the exchange rate is about 114JMD to 1USD. So u will see that the highest level staff in the Jamaica office gets paid less than a care rep in the US office. There is no loyalty to long serving employees, you will be fired for the simplest of things if you are not like by managers. Its not a company to build a career in.. if ur in school then it can help with some bills but u cant support a family of this kinda pay.. at least not in Jamaica.

      5.0
      Feb 4, 2015

      very good amosphere

      Health insurance processor
      Recommend
      CEO approval
      Business Outlook

      Pros

      flexible shifts good atmosphere work life balance good working no balance in salary

      Cons

      no cons lots of works bpo sector non technical works mental pressure

      Viewing 4912 - 4914 of 5,007 Reviews
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      ReviewsHGS reviews

      Glassdoor has 5,268 HGS reviews submitted anonymously by HGS employees. Read employee reviews and ratings on Glassdoor to decide if HGS is right for you.