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      HGS

      Engaged Employer

      HGS reviews

      3.3

      54% would recommend to a friend

      (5,007 total reviews)
      avatar

      Venkatesh Korla

      69% approve of CEO

      51% positive business outlook

      Ratings by demographic groups

      HGS has an employee rating of 3.3 out of 5 stars, based on 5,007 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HGS employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      5K reviews
      3.0
      Jan 8, 2013

      CSR

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      The people that you work with are wonderful. (ie- CSR's and Management). Work hours are nice. Some paid holidays.

      Cons

      Unless you have scheduled your sick day, it will count against you in everything, as will all unscheduled time off.. ( IE-Rankings in the job bids, pay increases, and can lead to termination). You will be micromanaged. There are times, that you will not be allowed to work your entire shift if there are more people scheduled than calls. You are not paid for that time.

      Viewing 4957 - 4959 of 5,007 Reviews
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      ReviewsHGS reviews

      Glassdoor has 5,268 HGS reviews submitted anonymously by HGS employees. Read employee reviews and ratings on Glassdoor to decide if HGS is right for you.