HGS reviews

3.3

54% would recommend to a friend

(5,007 total reviews)
avatar

Venkatesh Korla

69% approve of CEO

51% positive business outlook

HGS has an employee rating of 3.3 out of 5 stars, based on 5,007 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HGS employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

5K reviews
3.0
Jan 8, 2013
Recommend
CEO approval
Business Outlook

Pros

The people that you work with are wonderful. (ie- CSR's and Management). Work hours are nice. Some paid holidays.

Cons

Unless you have scheduled your sick day, it will count against you in everything, as will all unscheduled time off.. ( IE-Rankings in the job bids, pay increases, and can lead to termination). You will be micromanaged. There are times, that you will not be allowed to work your entire shift if there are more people scheduled than calls. You are not paid for that time.

4.0
Dec 23, 2012

Job Satisfaction

Recommend
CEO approval
Business Outlook

Pros

Highest level of growth apportunity for people who have excellent skills in terms of management level working conditions.

Cons

Lack of healthy enviornment so that employee can work his job as good as his personal life...

1.0
Dec 22, 2012

Most unprofessional place ever in my opinion

Recommend
CEO approval
Business Outlook

Pros

The department I worked in helped land me my current job.

Cons

Fired for the stupidest most unfounded reasons..shutting a door to hard, being near a supervisor's desk, a missing piece of paper...etc. You are over worked, over stressed and under appreciated and WAY under paid. The management is unprofessional and is way to chummy with their employees. The company is owned by some place in India, these people in India expect a US based company to behave like people in India Management when faced with important audits more than willing to throw anyone and everyone under the bus and dodge representing their department. Nothing like spear heading a security audit for a government branch because the manager's are all magically missing. Having 3 people as "supervisor" and anyone and everyone who works for any department can get up in your face and have you written up at any given time for any reason proven or otherwise. The supervisors I had in my opinion acted like 2 year olds on an adult power trip on the good days. Spent their time playing with construction paper and tape (not kidding), talking with their friends, or just magically missing...usually around the end of a shift. Having had management experience myself this place is a joke.

Viewing 4963 - 4965 of 5,007 Reviews

Glassdoor has 5,268 HGS reviews submitted anonymously by HGS employees. Read employee reviews and ratings on Glassdoor to decide if HGS is right for you.