Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      HGS

      Engaged Employer

      HGS reviews

      3.3

      54% would recommend to a friend

      (5,012 total reviews)
      avatar

      Venkatesh Korla

      71% approve of CEO

      51% positive business outlook

      Ratings by category

      3.5

      Diversity & inclusion

      3.2

      Culture & values

      3.1

      Work/Life balance

      3.0

      Career opportunities

      2.9

      Senior management

      2.9

      Compensation and benefits

      HGS has an employee rating of 3.3 out of 5 stars, based on 5,012 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HGS employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      5K reviews
      3.0
      Oct 31, 2017

      It's ok ok type

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Free tea snacks no pressure if u Complete the target maximum night shift management is good..

      Cons

      45 days training without salary.. 1 year same salary 13k no matter what u do They didn't give full incentives what they told Join only if you are not getting job..

      avatar
      HGS Response
      8y
      Hi, thank you for sharing your feedback. Good to hear that you liked the management at HGS. At the same time, your feedback concerns us. We value it and will see how we can improve on this. Please help us in understanding your concern better by writing to us at Talk2us@teamhgs.com
      1.0
      Aug 4, 2017

      Worse than drinking poison.

      Customer service advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      The toilets have toilet paper and being sacked would be promotion here.

      Cons

      Useless management who demotivate and devalue the staff at every moment, pay is often wrong, zero career prospects, breaks are the lowest of any employer, if HGS could legally make people work with no breaks on a 10 hour shift or pay people nothing, then they would, alot of rules and employment contracts are straight out of a fortune cookie, shift rota changes constantly with no forward planning, all HGS sites operate against one another, and how HGS has customers is a miracle, considering the computers don't work and you have to log into a dozen programmes that do not work. to come to HGS is a sign you have are one step away from living on the street or eating out of bins.

      avatar
      HGS Response
      8y
      Hi..We hear you and would like to apologize. It is sad to hear that you are having such an unpleasant experience at HGS. As a company, the morale of our employees is of utmost importance to us. We do not want any of our employees to feel undervalued.Please drop us a note at Talk2us@teamhgs.com, as we'd like to know more, and try to make things better.
      5.0
      Jun 21, 2017

      Great company with lots of opportunities for advancement

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      I started at the bottom in this company as a CSR taking calls, and have worked my way up to a nice salaried position. They turned a job into a career! Lots of opportunities for promotion for anyone motivated.

      Cons

      Wages and salaries are on the lower end of the scale.

      Viewing 496 - 498 of 5,012 Reviews
      Related searches: HGS jobs | HGS salaries | HGS benefits | HGS interviews
      ReviewsHGS reviews

      Glassdoor has 5,273 HGS reviews submitted anonymously by HGS employees. Read employee reviews and ratings on Glassdoor to decide if HGS is right for you.