HGS reviews

3.3

54% would recommend to a friend

(5,007 total reviews)
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Venkatesh Korla

69% approve of CEO

51% positive business outlook

HGS has an employee rating of 3.3 out of 5 stars, based on 5,007 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HGS employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

5K reviews
1.0
Jun 8, 2011

Not what I thought the job would be like.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Most co-workers easy to get along with and some of management actually care about their employees.

Cons

Don't have much of a say so when it comes to your schedule, It changes every couple of weeks and doesn't always stay the same. Have to go through a "draft" to get a better time slot. Manager I had was unfair to certain employees when making schedule changes where was told wouldn't have to work both saturdays and sundays but forced a couple of us out of everyone else to work both days and wouldn't make any exceptions. Just alot of things I don't agree with like how seniority overrides alot even if someone just started and is doing better. Pay isn't great at all unless your higher up. Very difficult to advance in the company without a college degree it seems.

1.0
Apr 1, 2011
Recommend
CEO approval
Business Outlook

Pros

its an easy sedentary job, the people I work with are very friendly. I have truly made some lifelong friends here.

Cons

The account I work on is inbound calls, but it involves sales. At times it feels like you are pressuring people to buy products.

2.0
Jan 30, 2017
Recommend
CEO approval
Business Outlook

Pros

Training period was good No word to say

Cons

lot of work pressure no work life balance no weekends one day off this is only happens in Domestic process very low increment and hike

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HGS Response
8y
Hi, Thanks for sharing your review. We feel sorry for you for having such an unpleasant work experience at HGS. We do not want any of our employees to feel undervalued. At the same time, we value your feedback. We would like to learn more about this to make things better for our employees.. Kindly leave a note to us at Talk2us@teamhgs.com.
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Glassdoor has 5,268 HGS reviews submitted anonymously by HGS employees. Read employee reviews and ratings on Glassdoor to decide if HGS is right for you.