Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      HGS

      Engaged Employer

      HGS reviews

      3.3

      54% would recommend to a friend

      (5,012 total reviews)
      avatar

      Venkatesh Korla

      71% approve of CEO

      51% positive business outlook

      Ratings by category

      3.5

      Diversity & inclusion

      3.2

      Culture & values

      3.1

      Work/Life balance

      3.0

      Career opportunities

      2.9

      Senior management

      2.9

      Compensation and benefits

      HGS has an employee rating of 3.3 out of 5 stars, based on 5,012 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HGS employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      5K reviews
      1.0
      Oct 12, 2023

      Awful

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Trauma Bonding, friendship, that’s pretty much it

      Cons

      Traumatizing, micromanaging, broken promises, flawed practices.

      avatar
      HGS Response
      2y
      Hi! We are extremely sorry to hear about your unpleasant experience at HGS. We would like to learn more to make things better. Kindly write to us at Talk2us@teamhgs.com
      2.0
      Oct 10, 2023

      okay WFH for starters

      Customer relations associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Work From Home - They provide the machine for you - Smooth interview process

      Cons

      - Can mentally stress you due to lack of support from Training Supervisors while making customer wait for 30 minutes or more. - Not sure if they are lying about the paid hours or just doesn't know, training vs production. - Pays minimum. - Requires a very closed room for WFH setup, if you have a kid/newborn, good luck. - Shifting, folllows strict schedule (obviously, not flexible if you're looking for a flex time)

      avatar
      HGS Response
      2y
      We appreciate you sharing your experience with us. Your feedback is important to us, and we are committed to using it to make ongoing improvements. If you have any further thoughts, please don't hesitate to reach out to us at talk2us@teamhgs.com. Thank you.
      1.0
      Aug 21, 2023

      No

      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Food Friends Funny Companion Fun

      Cons

      Horrible Sleezy Unworthy Micromanaging Bad

      avatar
      HGS Response
      2y
      Hi! We appreciate this feedback. We are aiming to improve more on different aspects of our company. Please share more details with us via talk2us@teamhgs.com
      Viewing 592 - 594 of 5,012 Reviews
      Related searches: HGS jobs | HGS salaries | HGS benefits | HGS interviews
      ReviewsHGS reviews

      Glassdoor has 5,273 HGS reviews submitted anonymously by HGS employees. Read employee reviews and ratings on Glassdoor to decide if HGS is right for you.