HGS reviews

3.3

54% would recommend to a friend

(5,007 total reviews)
avatar

Venkatesh Korla

69% approve of CEO

51% positive business outlook

HGS has an employee rating of 3.3 out of 5 stars, based on 5,007 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HGS employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

5K reviews
5.0
Aug 29, 2025
Recommend
CEO approval
Business Outlook

Pros

You're able to actually help people in sometimes dire situations. Training was great and they help you once you start taking live calls.

Cons

I honestly have none to list! If someone felt there was a con to this job, they might be the problem!

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HGS Response
10mo
Thank you for your wonderful feedback. We’re glad you had a great experience with training, support, and helping customers. We appreciate your kind words and encouragement for our teams. If you’d like to share more, please reach us at talk2us@teamhgs.com
5.0
Aug 26, 2025

Nice

Recommend
CEO approval
Business Outlook

Pros

Work culture is nice and good

Cons

Shift is difficult to manage

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HGS Response
10mo
Thank you for your feedback. We’re happy you enjoy the work culture and note your concern. Please feel free to share more at talk2us@teamhgs.com
3.0
Aug 26, 2025

Good

Recommend
CEO approval
Business Outlook

Pros

Good to start with. Professional environment and at my time people there were very cooperative especially the management. However, it got worse with time. Salary on time.

Cons

Workload was very high. Office politics on its peak.

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HGS Response
10mo
Thank you for your feedback. We’re glad you found the work environment professional and supportive, and we’ll take note of your concerns. Please feel free to share more at talk2us@teamhgs.com
Viewing 79 - 81 of 5,007 Reviews

Glassdoor has 5,268 HGS reviews submitted anonymously by HGS employees. Read employee reviews and ratings on Glassdoor to decide if HGS is right for you.