Does HGS pay their employees well?

According to anonymously submitted Glassdoor reviews, HGS employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at HGS. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at HGS?

54% of HGS employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated HGS 3.1 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at HGS?

Customer Service Representative (682) , CRO (312) , Customer Service Representative (CSR) (164) , Team Leader (111) , Process Consultant (77) , Customer Service Advisor (62) , Customer Relationship Officer (60) , Customer Service (58) , Customer Service Associate (58) , Software Engineer (54) , Process Associate (53) , Associate (51) , Senior Process Consultant (47) , Assistant Manager (43) , Brand Advocate (41)

What are the pros of working at HGS according to real employee reviews?

"Good team and work from home" ((in 216 reviews)); "Good people and teams mates." ((in 135 reviews)); "Work environment is good and friendly" ((in 130 reviews)); "very good environment and everything is good" ((in 130 reviews)); "Good training / very short though" ((in 103 reviews))

What are the cons of working at HGS according to real employee reviews?

"Less salary and poor down" ((in 451 reviews)); "Poor management and will not appreciate hard work" ((in 220 reviews)); "Additionally the pay is low and unlivable but if you are desperate for a job work here" ((in 199 reviews)); "Pros are managers are the worst" ((in 85 reviews)); "Long hours but others everything else is good" ((in 27 reviews))

What are employees saying about HGS layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about HGS layoffs and their outlook for job security at HGS in 2026.

What are the top reviewed HGS locations?

Peoria , El Paso , Saint Louis , Jacksonville , Chicago , Atlanta , Austin , Waterloo , Roswell , New York , Louisville , Dallas , Creve Coeur , Warrenville , Jamaica , Houston , Texas City , San Angelo , Greenfield , Ontario , Tampa , Jersey City , Plainsboro , Princeton , Trenton , Farmington , Kingston , Lisle , Naperville , East Peoria

HGS reviews

3.3

54% would recommend to a friend

(5,007 total reviews)

Venkatesh Korla

69% approve of CEO

51% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (5,007 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

HGS has an employee rating of 3.3 out of 5 stars, based on 5,007 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HGS employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

5K reviews

5.0

Jun 28, 2025

Good

Manager, finance and accounting

Recommend

CEO approval

Business Outlook

Pros

Good work culture.work life balance

Cons

Appraisal are not on time

HGS Response

11mo

Thank you for your feedback and for being with HGS for so many years! Glad to know you appreciate the work culture and balance. Wishing you all the best!

3.0

Jun 28, 2025

Just Good

Software engineer

Recommend

CEO approval

Business Outlook

Pros

Interaction between colleagues, Fun Activities, Good Managers, Team Activities,

Cons

Worst Seniors, Rotational shifts, Monitoring,

HGS Response

11mo

Thank you for your feedback. We're happy to hear you liked the team interactions and activities. We've also noted your concerns and will share them with the team. Feel free to reach out to us at Talk2us@teamhgs.com if you'd like to share more.

3.0

Jun 25, 2025

Seniors are not supportive

Legal counsel

Recommend

CEO approval

Business Outlook

Pros

Good colleagues in the office

Cons

No proper working conditions Seniors not supportive Office politics

HGS Response

12mo

Thank you for your feedback. We’re glad you value your colleagues, but are sorry to hear about your concerns. We take your input and work for improvement. You can also reach out to us at Talk2us@teamhgs.com to share more details.

Viewing 88 - 90 of 5,007 Reviews

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