Does HGS pay their employees well?

According to anonymously submitted Glassdoor reviews, HGS employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at HGS. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at HGS?

54% of HGS employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated HGS 3.1 out of 5 for work life balance, 3.2 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at HGS?

Customer Service Representative (682) , CRO (312) , Customer Service Representative (CSR) (164) , Team Leader (111) , Process Consultant (77) , Customer Service Advisor (62) , Customer Relationship Officer (60) , Customer Service (58) , Customer Service Associate (58) , Software Engineer (54) , Process Associate (53) , Associate (51) , Senior Process Consultant (47) , Assistant Manager (43) , Brand Advocate (41)

What are the pros of working at HGS according to real employee reviews?

"Good team and work from home" ((in 216 reviews)); "Good people and teams mates." ((in 135 reviews)); "Good work environment and comfortable" ((in 130 reviews)); "very good environment and everything is good" ((in 130 reviews)); "Good training / very short though" ((in 103 reviews))

What are the cons of working at HGS according to real employee reviews?

"Less salary and poor down" ((in 451 reviews)); "Poor management and will not appreciate hard work" ((in 220 reviews)); "Additionally the pay is low and unlivable but if you are desperate for a job work here" ((in 199 reviews)); "Pros are managers are the worst" ((in 85 reviews)); "Long hours but others everything else is good" ((in 27 reviews))

What are employees saying about HGS layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about HGS layoffs and their outlook for job security at HGS in 2026.

What are the top reviewed HGS locations?

Peoria , El Paso , Saint Louis , Jacksonville , Chicago , Atlanta , Austin , Waterloo , Roswell , New York , Louisville , Dallas , Creve Coeur , Warrenville , Jamaica , Houston , Texas City , San Angelo , Greenfield , Ontario , Tampa , Jersey City , Plainsboro , Princeton , Trenton , Farmington , Kingston , Lisle , Naperville , East Peoria

HGS reviews

3.3

54% would recommend to a friend

(5,007 total reviews)

Venkatesh Korla

71% approve of CEO

52% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

HGS has an employee rating of 3.3 out of 5 stars, based on 5,007 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HGS employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

5K reviews

3.0

May 14, 2025

Less Pay

Marketing specialist

Recommend

CEO approval

Business Outlook

Pros

Comfortable work and can be done easily

Cons

Very less pay and no appraisals, no growth. People with 10 years exp are in the same position

HGS Response

1y

Thank you for sharing your feedback and for being with HGS. We’re glad to hear you find the work comfortable. We understand your concerns and appreciate you bringing this to our attention. If you’d like to discuss further, please feel free to contact us at Talk2us@teamhgs.com.

4.0

May 13, 2025

Network Engineer

Network engineer

Recommend

CEO approval

Business Outlook

Pros

Good for entry level or freshers

Cons

less spike in per year salary

HGS Response

1y

Thanks for your feedback! We’re glad to know HGS has been a good place to grow your career. If you’d like to share more, feel free to reach out to Talk2us@teamhgs.com.

4.0

May 13, 2025

Good experience

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Flexibility Work life balance Good work culture

Cons

Low pay Limited training Management is not easily approachable

HGS Response

1y

Thanks for your feedback. We're glad you appreciate the flexibility, work-life balance, and culture. We hear your concerns and we're working on improvements. Feel free to reach out at Talk2Us@teamhgs.com.

Viewing 100 - 102 of 5,007 Reviews

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