Question 1

Is HGS a good company to work for as a Customer Service Representative CSR?

Accepted Answer

Customer Service Representative CSR professionals working at HGS have rated their employer with 3.0 out of 5 stars in 155 Glassdoor reviews. This is a lower than average score with the overall rating of HGS employees being 3.3 out of 5 stars. Search open Customer Service Representative CSR Jobs at HGS now and start preparing for your job interview by browsing frequently asked Customer Service Representative CSR interview questions at HGS.

Question 2

Does HGS pay Customer Service Representative CSR employees well?

Accepted Answer

Customer Service Representative CSR professionals rate their compensation and benefits at HGS with 3.1 out of 5 stars based on 155 anonymously submitted employee reviews. This is 6.7% better than the company average rating for salary and benefits. Find out more about Customer Service Representative CSR salaries at HGS.

Question 3

How happy are Customer Service Representative CSR professionals working at HGS?

Accepted Answer

73% of Customer Service Representative CSR employees at HGS would recommend their employer to a friend. This rating has increased by 78% in the past 12 months. Customer Service Representative CSR professionals have also rated HGS with a 2.9 rating for work-life-balance, 3.7 rating for diversity and inclusion, 2.8 rating for culture and values and 2.8 rating for career opportunities.

Question 4

What are the top reviewed jobs at HGS?

Accepted Answer

Customer Service Representative (683), CRO (312), Customer Service Representative (CSR) (164), Team Leader (111), Process Consultant (77), Customer Service Advisor (63), Customer Relationship Officer (60), Customer Service Associate (59), Customer Service (58), Software Engineer (54), Process Associate (53), Associate (51), Senior Process Consultant (47), Assistant Manager (43), Brand Advocate (41)

Question 5

What are the pros of working at HGS according to real employee reviews?

Accepted Answer

"Good team and work from home" ((in 198 reviews)); "Good work environment and Colleagues" ((in 130 reviews)); "Good people to work with every day" ((in 128 reviews)); "Friendly nature good environment better place to work" ((in 124 reviews)); "Good training and very supportive for career development" ((in 108 reviews))

Question 6

What are the cons of working at HGS according to real employee reviews?

Accepted Answer

"Less salary and poor down" ((in 455 reviews)); "Poor management and will not appreciate hard work" ((in 214 reviews)); "Additionally the pay is low and unlivable but if you are desperate for a job work here" ((in 209 reviews)); "Pros are managers are the worst" ((in 84 reviews)); "Long hours but others everything else is good" ((in 28 reviews))

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