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      HGS

      Engaged Employer

      HGS reviews

      3.3

      54% would recommend to a friend

      (5,009 total reviews)
      avatar

      Venkatesh Korla

      71% approve of CEO

      52% positive business outlook

      Ratings by category

      3.5

      Diversity & inclusion

      3.2

      Culture & values

      3.1

      Work/Life balance

      3.1

      Career opportunities

      2.9

      Senior management

      2.9

      Compensation and benefits

      HGS has an employee rating of 3.3 out of 5 stars, based on 5,009 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HGS employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      5K reviews
      3.0
      Apr 26, 2021

      Decent starter job

      Sales support specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexibility, caring supervisors, connections, remote

      Cons

      No raises, will work extra hours and will have a lot on your plate.

      avatar
      HGS Response
      5y
      We really appreciate you taking the time out to share your experience with us. Our hiring process is very robust, open, and honest to set the job expectations to be very realistic. Having said that, during these uncertain times, we are proud to offer stable full-time, safe, work-from-home positions coupled with excellent health benefits and paid training. We are proud of our industry-leading training that offers our new employees multiple ways to develop, learn, grow, and progress. Our training is second to none and sets our agents up for a life of opportunities with future-proof and transferable skills. Thank you for being a valuable member of team HGS.
      4.0
      Apr 11, 2021

      Great place to work

      Software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Very pleasant team to work with.

      Cons

      Nothing as of now. I liked the work environment here.

      4.0
      Apr 10, 2021

      Hgs

      Claims processor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Overtime, depending on the project

      Cons

      Hr is not the best

      avatar
      HGS Response
      5y
      Thank you for taking the time to write a review. We understand that the Contact Center Industry is not for everyone. We are happy to take constructive criticism but very proud of the way we have been able to support our essential business clients through this extremely difficult time while keeping everyone safe and employed. We pride ourselves in our culture, training, and employee career development and it is disappointing to hear your comments. Please connect with us at talk2us@teamhgs.com to further our conversation directly. Thanks again and take care.
      Viewing 277 - 279 of 5,009 Reviews
      Related searches: HGS jobs | HGS salaries | HGS benefits | HGS interviews
      ReviewsHGS reviews

      Glassdoor has 5,270 HGS reviews submitted anonymously by HGS employees. Read employee reviews and ratings on Glassdoor to decide if HGS is right for you.