Does HGS pay their employees well?

According to anonymously submitted Glassdoor reviews, HGS employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at HGS. This rating has been stable over the past 12 months.

How satisfied are employees working at HGS?

54% of HGS employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated HGS 3.1 out of 5 for work life balance, 3.2 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at HGS?

Customer Service Representative (683) , CRO (312) , Customer Service Representative (CSR) (164) , Team Leader (111) , Process Consultant (77) , Customer Service Advisor (63) , Customer Relationship Officer (60) , Customer Service Associate (59) , Customer Service (58) , Software Engineer (54) , Process Associate (53) , Associate (51) , Senior Process Consultant (47) , Assistant Manager (43) , Brand Advocate (41)

What are the pros of working at HGS according to real employee reviews?

"Good team and work from home" ((in 198 reviews)); "Good work environment and Colleagues" ((in 130 reviews)); "Good people to work with every day" ((in 128 reviews)); "Friendly nature good environment better place to work" ((in 124 reviews)); "Good training and very supportive for career development" ((in 108 reviews))

What are the cons of working at HGS according to real employee reviews?

"Less salary and poor down" ((in 455 reviews)); "Poor management and will not appreciate hard work" ((in 214 reviews)); "Additionally the pay is low and unlivable but if you are desperate for a job work here" ((in 209 reviews)); "Pros are managers are the worst" ((in 84 reviews)); "Long hours but others everything else is good" ((in 28 reviews))

What are employees saying about HGS layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about HGS layoffs and their outlook for job security at HGS in 2026.

What are the top reviewed HGS locations?

Peoria , El Paso , Saint Louis , Jacksonville , Chicago , Atlanta , Austin , Waterloo , Roswell , New York , Louisville , Dallas , Creve Coeur , Warrenville , Jamaica , Houston , Texas City , San Angelo , Greenfield , Ontario , Tampa , Jersey City , Plainsboro , Princeton , Trenton , Farmington , Kingston , Lisle , Naperville , East Peoria

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HGS

HGS reviews

3.3

54% would recommend to a friend

(473 total reviews)

Venkatesh Korla

71% approve of CEO

52% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.2

Culture & values

3.1

Work/Life balance

3.1

Career opportunities

2.9

Senior management

2.9

Compensation and benefits

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

473 reviews

Reviews about "Compensation"

Return to all reviews

1.0

Mar 24, 2021

Too long to give allowances

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Nice place and hmo is reliable

Cons

They haven't given us our allowances for 3 months already, account is very hard and salary is not high

HGS Response

Hi! We appreciate this feedback. We are aiming to improve more on different aspects of our company. Please share more details with us via talk2us@teamhgs.com

3.0

Mar 16, 2021

Tech support

Sme trainee

Recommend

CEO approval

Business Outlook

Pros

Sched great team lead and apprachable people

Cons

Salary low everyday ot too high metrics

HGS Response

Hi! We appreciate this feedback. We are aiming to improve more on different aspects of our company. Please share more details with us via talk2us@teamhgs.com

5.0

Mar 10, 2021

Work Life Balance

Human resources

Recommend

CEO approval

Business Outlook

Pros

Understanding Organization, Good Work Environment, Competitive Salary

Cons

Few Office Locations, Opportunities for growth

HGS Response

Hi! We appreciate your valuable feedback. As a company, we continuously strive to better our employee services. Good luck and we wish you all the best with your stay here in HGS and beyond.

Viewing 289 - 291 of 473 Reviews

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